Kia AutoSport Columbus

Brought my car in May 2023 with complaints of a knocking sound coming from engine. Instead of customer service and support being the priority, placing blame and determining liability was this dealership’s f sound coming from engine. Instead of customer service and support being the priority, placing blame and determining liability was this dealership’s first concern. Was informed that there was a current recall on my 2019 Kia Forte ENGINE. Was not informed of this before. Was informed that it would be AT LEAST 60-90 days before I could even be told what was wrong with my vehicle. In that time, I was requested to provide this dealership with documentation “proving” that I had been taking care of the car (getting oil changes) because I was “missing two services in their system.” After letting them know that I had taken my car to be serviced at private repair shops and did not have the paperwork they were requesting, they informed me that they would have to take my entire engine apart (implying I was at fault). Upon dismantling the entire engine, dealership found that I, in fact, WAS NOT at fault and was given a faulty engine that WAS covered under factory recall. I received my car back in early August 2023. I am now here two weeks later, because my check is engine light is BACK ON. HORRIBLE EXPERIENCE. 0/10. Would not recommend. More

This is the third KIA I bought at this location. they are always nice and will do anything to get you into a car they are always nice and will do anything to get you into a car More

Nas was a pleasure doing business with. He listened to us, his customer, and we all walked away with a positive experience. He listened to us, his customer, and we all walked away with a positive experience. More

Thank you all so much for such a smooth process! Clearly you can tell by the photo that I’m a HAPPY customer. 🙂 Clearly you can tell by the photo that I’m a HAPPY customer. 🙂 More

I saw a blue kia rio on the website, got pre approved, filled out all my information, went to the store and within an hour and a half I drove out in my 2023 kia rio. Easiest and fastest new car purchase filled out all my information, went to the store and within an hour and a half I drove out in my 2023 kia rio. Easiest and fastest new car purchase I ever made. More

It was a good experience both of my cars the showroom was nice and the employee’s were nice and friendly and they were also faster than they quoted me nice and the employee’s were nice and friendly and they were also faster than they quoted me More

Mr. Zackarie E, was our salesman. My wife needed a car and it was costing me more and more money to continue to fix it. As soon as I got their Zack was helpful, informative and kind. He took his time with and it was costing me more and more money to continue to fix it. As soon as I got their Zack was helpful, informative and kind. He took his time with us and got me what my wife wanted. Mr. and Mrs. Keith Brown will be returning to work with Mr. Zackarie E. Thank you for having someone at Kia as Him. Our children are next to come here and our family. He will have more business from us. More

Showed me different models, looked up ones to see if in stock ,new ones turbo suvs stock ,new ones turbo suvs More

Your service was superior Chante was the best and the rest of the staff very professional rest of the staff very professional More

Great service from the time you arrive. I had a last minute service done and I was in and out in a short period of time. I had a last minute service done and I was in and out in a short period of time. More