Kia AutoSport Columbus

The buying of my car went very well unfortunatly the after purchase experience has been very bad. When I went to my schedualed apointment to havemy accessorys instald they had forgotten to order them. T after purchase experience has been very bad. When I went to my schedualed apointment to havemy accessorys instald they had forgotten to order them. The floor mats I had asked for in the contract they told metey didnt make so they said they would give my a cargo cover, when I went to have it instald they spent 20 minutes trying to install it before they figured out that they kia doesnt make it for my model, so I toldthen that I would accept a bumper plate for my suv. I was told not that they would b giving my the floor mats I wanted in the first place but they were only going to give me them for my first two rows not the third. They also have not payed off the note on my trade in and it has been two weeks. Their additude has also changed from very friendly on the day of purchase to rude after the papers were signed. I would never buy from them again. More

I went to this dealership with the intent of just pricing a new car for the future and wound up trading my car for a new Kia Forte Koup on the spot. My sales rep Bernard was great and was consantly working a new car for the future and wound up trading my car for a new Kia Forte Koup on the spot. My sales rep Bernard was great and was consantly working with me to get my montly payments exactly where I wnted an needed them to be. Not only do I have a great car but Im saving money on montly payments, gas, and insurance. I would definitely suggesest anyone to go to this dealership and see their sales team you will not be dissapointe. More

We went to look at a Kia Soul for our daughter, who at the time wasn't with us. We wanted to surprise her. They already had the car out for us to look at after my husband had called to let them know what the time wasn't with us. We wanted to surprise her. They already had the car out for us to look at after my husband had called to let them know what we were looking for. Don and the other guy who I think his title was finance rep., were both absolutely wonderful. They went out of their way to help us find the right vehicle and help us get the payments at what we needed. More

Tinna was very helpful she helped me find the car I wanted actually one that was sportier with the options that I requested and made sure everything was right with the new car and with rebates, financi wanted actually one that was sportier with the options that I requested and made sure everything was right with the new car and with rebates, financing, the price given on my trade-in was low but that was expected. More

We went in to look at the Kia Forte after I saw it at a sale my credit union was having. I was interested in buying a car that would be cheaper in insurance, gas, and possibly payment so I can better assi sale my credit union was having. I was interested in buying a car that would be cheaper in insurance, gas, and possibly payment so I can better assist my daughter in college. We were a bit "upside down" in payoff so long story short the sales manager, general manager, and finance manager all worked very hard to find us a payment we could agree on. We did not get the payment we had hoped for but because Kia's are so great in gas mileage and insurance we make up the difference there. I have thoroughly enjoyed my new Kia and would recommend one to anyone that asks. More

WE ARE VERY HAPPY WITH OUR SALES PERSON "TINNA" SHE REALLY WENT THE EXTRA MILE TO FIND THE EXACT VEHICLE WE WERE LOOKING FOR.SHE RELLY WORKED VERY HARD TO FIND THE RIGHT EQUIPMENT,THE RIGHT COLOR AND T REALLY WENT THE EXTRA MILE TO FIND THE EXACT VEHICLE WE WERE LOOKING FOR.SHE RELLY WORKED VERY HARD TO FIND THE RIGHT EQUIPMENT,THE RIGHT COLOR AND THE RIGHT PRICE.I HOPE WE ARE AS HAPPY WITH THE SERCICE DEPARTMENT AS WERE WITH HER. More

When I went to the dealership I was only going to look around and then leave. I had it in my mind to look other places such as in LaGrange, but listening to the salesman, Jason I was feeling very conforta around and then leave. I had it in my mind to look other places such as in LaGrange, but listening to the salesman, Jason I was feeling very confortable in what he was saying. I ended up buying a KIA Soul color Alien Green which is so beautiful. Jason and let me mention another guy his name is Darryl. They both were so kind and very friendly. When I left there I felt I not only had a new car (right off the show room floor) but I made two new friends. Thank you Jason and Darryl Charlene Strickland More

Because they worked with me on the price and made us feel important through out the process. I would like to see the customers pictures on the wall with the new SUV or cars. It is great if the customer gets important through out the process. I would like to see the customers pictures on the wall with the new SUV or cars. It is great if the customer gets a mug, t-shirt or a tote bag. These little things makes the customer feel good about the purchase. More

I took my Rio in for service. When I went to pick it up, the radio was gone and the dash was torn out. It was obvious that it had been left out there with the doors unlocked. Of all the cars on the lot, min the radio was gone and the dash was torn out. It was obvious that it had been left out there with the doors unlocked. Of all the cars on the lot, mine was the only one broken into. The Service Manager and the General Manager told me they were not responsible, even though it was in their fenced in service lot. They want my insurance company to pay wich means I'm out $500 for the deductible. They never even said sorry. More

I brought my Kia Sorento for a battery checkup because I was having problems starting it and had to be jumped by my neighbor. Arrived 3rd at the dealership and everyone else that came after me got serviced was having problems starting it and had to be jumped by my neighbor. Arrived 3rd at the dealership and everyone else that came after me got serviced and it was past noon and I was still there. I was at the dealership door waiting to open at 8:00 and still made 3rd. Needless to say, when I addressed the issue to the service rep he said he was behind and short handed and asked if I wanted my vehicled pulled out of the shop...after 5 hours of waiting there?? U must be crazy. I demanded to speak to the dealer manager and explained the situation. He said the same exact thing. I said to him, this is by far the worst customer service I have ever received anywhere. He then had someone check the battery. yes, the battery only takes less than an hour to check for a charge, yet 5 hours had passed and they had not even looked at my vehicle. Anyways, they decided that my 5 hours wasted was only worth 1 mere oil change for free. They ended up selling me a no-name battery for $115 when I could have gone to Sears and gotten a Die hard battery for less than $69. Well, I was already there and aggravated so I got my battery, my oil change and left. I told the manager that I would rather drive 90 miles to Atlanta to have my car serviced than come back to his shop. He did not seem to care. I filed a complaint with the BBB to no result. Just so that I did not have to deal with Kia Autosports of Columbus, GA, I traded in my Kia for a Mazda and never had any problems ever since. I was a very loyal Kia customer, and I loved my Sorento but these people in Columbus don't care about anything but selling you a car. After that if there is anything wrong good luck to you. I have not looked back ever since. I hope you think about it before you make your purchase and go to LaGrange Toyota for your next vehicle. They treated me like royalty there. More