Kia AutoSport Columbus

WE ARE VERY HAPPY WITH OUR SALES PERSON "TINNA" SHE REALLY WENT THE EXTRA MILE TO FIND THE EXACT VEHICLE WE WERE LOOKING FOR.SHE RELLY WORKED VERY HARD TO FIND THE RIGHT EQUIPMENT,THE RIGHT COLOR AND T REALLY WENT THE EXTRA MILE TO FIND THE EXACT VEHICLE WE WERE LOOKING FOR.SHE RELLY WORKED VERY HARD TO FIND THE RIGHT EQUIPMENT,THE RIGHT COLOR AND THE RIGHT PRICE.I HOPE WE ARE AS HAPPY WITH THE SERCICE DEPARTMENT AS WERE WITH HER. More

When I went to the dealership I was only going to look around and then leave. I had it in my mind to look other places such as in LaGrange, but listening to the salesman, Jason I was feeling very conforta around and then leave. I had it in my mind to look other places such as in LaGrange, but listening to the salesman, Jason I was feeling very confortable in what he was saying. I ended up buying a KIA Soul color Alien Green which is so beautiful. Jason and let me mention another guy his name is Darryl. They both were so kind and very friendly. When I left there I felt I not only had a new car (right off the show room floor) but I made two new friends. Thank you Jason and Darryl Charlene Strickland More

Because they worked with me on the price and made us feel important through out the process. I would like to see the customers pictures on the wall with the new SUV or cars. It is great if the customer gets important through out the process. I would like to see the customers pictures on the wall with the new SUV or cars. It is great if the customer gets a mug, t-shirt or a tote bag. These little things makes the customer feel good about the purchase. More

I took my Rio in for service. When I went to pick it up, the radio was gone and the dash was torn out. It was obvious that it had been left out there with the doors unlocked. Of all the cars on the lot, min the radio was gone and the dash was torn out. It was obvious that it had been left out there with the doors unlocked. Of all the cars on the lot, mine was the only one broken into. The Service Manager and the General Manager told me they were not responsible, even though it was in their fenced in service lot. They want my insurance company to pay wich means I'm out $500 for the deductible. They never even said sorry. More

I brought my Kia Sorento for a battery checkup because I was having problems starting it and had to be jumped by my neighbor. Arrived 3rd at the dealership and everyone else that came after me got serviced was having problems starting it and had to be jumped by my neighbor. Arrived 3rd at the dealership and everyone else that came after me got serviced and it was past noon and I was still there. I was at the dealership door waiting to open at 8:00 and still made 3rd. Needless to say, when I addressed the issue to the service rep he said he was behind and short handed and asked if I wanted my vehicled pulled out of the shop...after 5 hours of waiting there?? U must be crazy. I demanded to speak to the dealer manager and explained the situation. He said the same exact thing. I said to him, this is by far the worst customer service I have ever received anywhere. He then had someone check the battery. yes, the battery only takes less than an hour to check for a charge, yet 5 hours had passed and they had not even looked at my vehicle. Anyways, they decided that my 5 hours wasted was only worth 1 mere oil change for free. They ended up selling me a no-name battery for $115 when I could have gone to Sears and gotten a Die hard battery for less than $69. Well, I was already there and aggravated so I got my battery, my oil change and left. I told the manager that I would rather drive 90 miles to Atlanta to have my car serviced than come back to his shop. He did not seem to care. I filed a complaint with the BBB to no result. Just so that I did not have to deal with Kia Autosports of Columbus, GA, I traded in my Kia for a Mazda and never had any problems ever since. I was a very loyal Kia customer, and I loved my Sorento but these people in Columbus don't care about anything but selling you a car. After that if there is anything wrong good luck to you. I have not looked back ever since. I hope you think about it before you make your purchase and go to LaGrange Toyota for your next vehicle. They treated me like royalty there. More

Could not remember all of the employees names that helped out but all of them worked as hard as they could to put me into a new vehicle. They were a joy to be around and had excellent customer service. I a out but all of them worked as hard as they could to put me into a new vehicle. They were a joy to be around and had excellent customer service. I appriecate everything that they have done for me and will refer everyone to your company. I have two children that were with me and they just played with them and made us feel at home. Thanks again for everything, it was a joy doing business with you. More

I have a 2007 Kia Sedon and the vehicle is nice but the service where I purchased the vehicle was very unprofessional (Route 1, South Brunswick). I went to purchase a used car with 2,000 down, when I asked service where I purchased the vehicle was very unprofessional (Route 1, South Brunswick). I went to purchase a used car with 2,000 down, when I asked for the car history of the vehicle, the sales reps gave me a break down of the used vehicle and stated that there was no problems with the vehicle. We test drove the vehicle and everything was fine. When I drove off the lot and back home which was no more than 10 min away the break light came on. I called the deal back and told them what happened and they told me to bring the vehicle back. The used vehicle also that I noticed didnt have a CD player in the vehicle, so I brung that to their attention. The vehicle was in the shop for about 2 weeks before I go it back. I was without a vehicle. When I got the vehicle back the brake light was fine again until once again I got home and it came back on. Now, when I went back to speak to the sale rep the gave me the vehicle he was no longer with the company. There was another sales rep there that knew me and she came to me and apologize for the sales rep not telling me that I could of gotten any vehicle on the lot with me good credit and she tried to help me by given me this Sedona. Now when I took the Sedona it really didnt help me at all. My credit score when I purchased the other vehicle was at a 7.5 and now my credit score dropped to a 5.2 when they not I had to trade the old vehicle for the new one. My payments are extremely high (600.00) per month and the value on the vehicle now is about 15,000 and I'm paying 28,000. They are the worst car dealers I every came in counter with and I would not recommend anyone to them. Now I have to pay for something that was their error. I would like the vehicle if it was something that I wanted and not forced to take! More

This is the letter I wrote to the Attorny General of Florida about my lemon car I was sold: On 6/2005 I was sold a car here in Stone Mountain, GA from Kia Autosport, Inc. and was not told it was list Florida about my lemon car I was sold: On 6/2005 I was sold a car here in Stone Mountain, GA from Kia Autosport, Inc. and was not told it was listed as a lemon. My current loan is through Triad Financial and I still owe $9775.00. I went to see if I could sell the car and was not able to because CARFAX came back noted my 2002 Kia Sedona EX was never retitled and never told it was a buyback. I would think any company, like this one, would report it and cleared and fixed. I currently do not have any problems with the vehicle but I can not find anyone who will purchase the lemon or offer me a warranty. I left a message on 9/7 with the auto dealership to contact me as well as visiting their website to ask for a quick response. Any help from you would be appreciated. I just can't believe this is happening to me with all the other medical issues my family is going through. More

I bought a used vehicle from Kia Auto Sport in Columbus, Georgia. After 2 week, the alternator went out and I contacted the dealership concerning the 30 day lemon law and they needed to replace it and they Georgia. After 2 week, the alternator went out and I contacted the dealership concerning the 30 day lemon law and they needed to replace it and they refused. They would not even service the vehicle at their shop for the repairs. I would not recommend buying ANY used vehicles from this dealership One positive, I got the vehicle at a great price, but the problems with the Service Department and Customer Service was very unprofessional ! More