Kia AutoSport Columbus | Page 196

James and his manager were wonderful and helped me thru the whole process. I enjoyed working with them and will definitely buy from them again. the whole process. I enjoyed working with them and will definitely buy from them again. More

Great service recommended by friends looks of the car Great service recommended by friends looks of the car great gas millage frendly sales person saftey features of vehicle like the location of deale Great service recommended by friends looks of the car great gas millage frendly sales person saftey features of vehicle like the location of dealership great price More

Harry and the sales manager were very helpful in listening to our expectations and we felt that a fair deal was made. Harry was very helpful and listened and then tried to meet our expectations. I listening to our expectations and we felt that a fair deal was made. Harry was very helpful and listened and then tried to meet our expectations. I would definitely recommend Harry to others and the dealership. I also did some "homework" before we went to the dealership which helped the overall experience. Royce was very friendly at the end of the experience and that was a nice way to end the day. More

My KIA purchase was my first new car purchase since 1986, My KIA purchase was my first new car purchase since 1986, I'm a toyota person so no reason to buy often. My sales crew were great Chance and Michael My KIA purchase was my first new car purchase since 1986, I'm a toyota person so no reason to buy often. My sales crew were great Chance and Michael Hall. this complaint is on the finance person Royce E. Townson super nice while he was talking and getting me to sign my papers he never ask if I wanted to buy the extended warranty or gap insurance he took it upon himself to add it to my financing $2800.00 so this caused me to put $1000.00 down( yes I should have looked)but he talks so smooth. I got home and looked over my papers to my suprise the warranty and gap insurance were added. The kia place was closed so I called Chance my sales person he was really sorry and said we'll take care of it in the morning.Saturday morning I phoned Monroe Lee he said he was the owner I told him the problem and how I felt I was TAKEN ADVANTAGE of!By Royce not asking and why would you purchase a $2000.00 extended warranty with a new car? I told the owner I wanted it taken off and my $1000.00 back or they could have the car back! He said"ok if you don't want the car you could bring it back" What? I told him he was not understanding the situation, I had been taken advantage of!! He said" they don't have that problem and told me to come in and see Clay the sales manager" On my return I worked with Clay we found a different bank ZERO down and it lowered my payment thirty dollars!! and I was refunded my thousand dollars.The owner never came and apologized I feel like he avoided me( probably because this happens often)I did confront Royce in the dealer ship he had no response. He knew he did wrong. I'm enjoying my optima but I really wished I would have returned it! I feel like I was taken advantage of since I was a female buying a car by myself. I have worked three jobs in the last two years and have excellent credit and this is how I was treated!! I have yet to talk to the general manager and the better buisness bureau is my next contact. More

They were Great even worked with me on my down payment. Bessie Wiliams made the experience even better. Its always better when the dealer actually cares. Bessie Wiliams made the experience even better. Its always better when the dealer actually cares. More

I won a car in the brac to the future and my experience was great great people here nothing but greatness in my opinion. I will always go back to kia. was great great people here nothing but greatness in my opinion. I will always go back to kia. More

I would recommend the dealership but i am pretty sure i got okie doked the list of my kia soul sport was 24 995 i traded a car in they knocked the price down to 19995 but that is not documented in any of t got okie doked the list of my kia soul sport was 24 995 i traded a car in they knocked the price down to 19995 but that is not documented in any of the paper work then i put 2500 down. So if you are keeping track of the math i should have financed right around 17500 but paperwork shows i financed like 20 so everyone there was nice and all and was a tremendous help but i think they kept my down payment as the bonus they get for selling a car. My car is awesome though but would like to know if this happened to anyone else. More

Customer service was great, not only did the sales people that were waiting on us go out of their way to be sure we got all the answers we needed, the entire staff was up beat and friendly and would answer a that were waiting on us go out of their way to be sure we got all the answers we needed, the entire staff was up beat and friendly and would answer any thing we asked.I feel that we got as good a deal as was possible. We look forward to working with the service department as the need arises and for regular service visits. You ought to see us in our KIA!!! More

Charlene is an awesome people person and welcomes a client with open arms. She is professional, thorough, and excellent in customer service. I appreciate her personal touch in the process of selecting client with open arms. She is professional, thorough, and excellent in customer service. I appreciate her personal touch in the process of selecting my new auto purchase. Royce is the "great Financial Guru" . He went above and beyond to assist me in my financial options in order to purchase my vehicle. He is personable, professional, and a true expert in his field. His diligence on my behalf is above and beyond any expectation, and he made me feel quite valuable as a Kia customer. Hats off to them both! More

Sales Representative Tina Sherman deals in a very professional manner and she was able to answer all questions we had about the Optima, which we found were all accurate. Would definitely recommend he professional manner and she was able to answer all questions we had about the Optima, which we found were all accurate. Would definitely recommend her to any friends or family who are interested in purchasing a Kia. Royce Townson was a very accomodating, gracious,totally absorbed in satisfying customer service to my husband and I. He thoroughly explains to customers in laymen terms so they can understand terms. He will 100% be recommended by our family. Thank you, Sherrie Bankston More