Kia AutoSport Columbus

KiA auto sport Eve n though CM was our sales man he let the ball drop. If chase had not step in I would have gone elsewhere . CM was to chattie and could not seem to Eve n though CM was our sales man he let the ball drop. If chase had not step in I would have gone elsewhere . CM was to chattie and could not seem to get to the point! He seemed fake to me,but he did come through with a good deal after chase stepped in. I would recommend this dealership to family & freinds. I will have my KIA serviced here More

Great salesman My salesman was James Dennis and he was great! He worked with me to get me the deal I wanted. He was very attentive to what I wanted and bent over bac My salesman was James Dennis and he was great! He worked with me to get me the deal I wanted. He was very attentive to what I wanted and bent over backwards to make sure that I was satisfied with the deal I received. He was very personable. I also thought the sales manager worked very hard to give me the best deal possible. More

Great customer service I went in to Columbus Kia Autosports with the intention to just look at my options and not to buy yet. Phillip approached me immediately to ask if I I went in to Columbus Kia Autosports with the intention to just look at my options and not to buy yet. Phillip approached me immediately to ask if I needed help or had questions. I am a pretty blunt and to the point person; I told him what I was interested in, what my budget was and what I could and could not do! He immediately got to it. He worked with me little over a week, made me an awesome deal! He understood where I was coming from being a single mom on a budget. Any concerns I had, he addressed them immediately. His friendliness and down to earth personality made me comfortable and made me trust him and what he was telling me. He is great at his job!!! I would and have already referred friends and family to go to Columbus Kia and ask for him. More

Wonderful My family and I had the pleasure of dealing with Calvin Mack. He addressed all of our concerns about the vehicle. We are definitely happy to be includ My family and I had the pleasure of dealing with Calvin Mack. He addressed all of our concerns about the vehicle. We are definitely happy to be included in the Family and Friends at Kia Autosport of Columbus. Thank you Kia family. -The Watson Family More

HAPPY CUSTOMER I first went to Kia test drove the optima fell in love with the car! Anthony was great did not pressure me told him I was shopping around. Went and te I first went to Kia test drove the optima fell in love with the car! Anthony was great did not pressure me told him I was shopping around. Went and test drove Honda Accord liked it but did not have all that optima had. Went to different city to see if I could get better deal on Optima but Jon Karastury did all he could to get me the best price Very satisfied with my salesman and finance person!!! Thank you and Im real excited about my new Kia Optima !! More

Love MY KIA SOUL Love the service, James was great, also Chase, LOVE MY Kia Soul , James took time to help me to understand my Soul, really just enjoyed the experience Love the service, James was great, also Chase, LOVE MY Kia Soul , James took time to help me to understand my Soul, really just enjoyed the experience & have shared it with all my friend's, I have never driven a car that's so smooth More

Review My wife and I had the pleasure of dealing with a professional; Ed Griffin. He addressed all of our concerns while making us feel comfortable and we de My wife and I had the pleasure of dealing with a professional; Ed Griffin. He addressed all of our concerns while making us feel comfortable and we developed a very good friendship. We are definitely happy to be included in the Family and Friends at Kia Autosport of Columbus. Thank you Ed and Kia family. More

BAD CUSTOMER SERVICE AT SERVICE CENTER I live about an hour from Columbus GA and I first discovered this KIA location about 6 months ago. It is a bit farther for me to drive, but upon the I live about an hour from Columbus GA and I first discovered this KIA location about 6 months ago. It is a bit farther for me to drive, but upon the first visit I was very pleased with the customer service, friendliness and organization of the entire service department. I was so impressed that I changed locations from the Albany to this particular store. I visited the store to get an oil change on today April 10, 2014 and everything was going pretty well...my husband made the initial contact with the service personnel. We were waiting and I had to get some items out of my car so I approached the desk to get the key from the personnel that were standing behind the counter. Upon arriving at the desk three persons were talking behind the desk and it seemed to be personal, but I politely waited until they finished their conversation. I stood there about 2 or three minutes and waited patiently for them to address me to see what I needed. After they completed their personal conversation I expected them to say something to acknowledge that was standing there, but they proceeded to look down and didn't even acknowledge me. I became irritated and stated to them that I had been waiting and that it was very rude of them not to acknowledge me the customer. The one man MR. JEROME SHEATS spoke out and said to me in a very rude way..."Well I was getting ready to go to lunch" as if me being there somehow irritated him. I told him that he probably should go since he had such a rude attitude. He just acted like he could "care less" about helping the customer (me) out. He just left and walked off. I really expected an apology or something like ..."I'm sorry mam, I'll be right with you, or sorry for not getting to you quicker" or something or just an apology for his rudeness, but he seemed to act as if he owned the place and it didn't matter. I began asking who the Manager of the store was and some did not even know his full name, which I though was rather strange. After about 10 minutes of searching for the general manager Mr. Ed Braun ( I even asked them to call him) he finally appeared and I explained the matter to him. He said he would speak to the man, but I got the impression that he wasn't going to do so. Later on I spoke with one of the managers of the service department and informed him, Mr. Kellly Facer, what happened. I told him I would not be coming back to this location as I was not treated well. He asked me to come back and he was the only one that really seemed to care about the customer. I hope that no one else has to go through this sort of treatment. I really don't know what happened to the staff I met a few months ago that treated me courteously and with kindness. I plan to write a letter to as many people as I can about my negative experience there and the rude treatment of Mr. Jerome Sheats. Mr. Sheats...you should really be ashamed of yourself...you should definitely not be in a position that deals with the public. You are a negative to the good name of KIA! More