Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Keystone Volvo of Doylestown
Doylestown, PA
488 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 488 reviews
July 19, 2023
The best Volvo dealership and service department in the Delaware Valley. Easy to make appoint, fair pricing, friendly curious staff. I have been a customer for 30 yrs Delaware Valley. Easy to make appoint, fair pricing, friendly curious staff. I have been a customer for 30 yrs More
by Queenzelda
Employees Worked With
Mike , Pete Kelly
July 18, 2023
Have been with this dealership for 12 yrs. Always reliable and helpful.Service prompt and pleasant.Several suggestions for problems have saved me money.Highly recommend Always reliable and helpful.Service prompt and pleasant.Several suggestions for problems have saved me money.Highly recommend More
by sixtysmama
Employees Worked With
Pete Kelly
July 11, 2023
Thieving, lying, stereotypical "car salesmen". They overbook service appointments and you'll sit for hours with bays full and ONE mechanic, they'll replace things NOT NEEDED without telling you, s They overbook service appointments and you'll sit for hours with bays full and ONE mechanic, they'll replace things NOT NEEDED without telling you, salesman is AWOL after sale... and THEN pulls attitude when management says "contact your client", good luck getting that owners manual. Office staff is uncaring. Want your title? When we get to it.. in a few MONTHS. "The mail is slow" with an attitude of being an inconvenience. I got a car with a gauged front bumper (we'll fix it..... uh, no we won't), rattle in the door, two tone front/ back bumpers, massive oil leak within 1st 50 miles (Oil filter casing cracked). Sounds like dropped off the car carrier to me! ONLY because of the massive oil leak did they get me my owners manual and bumper fixed. Oh, and that "loaner car" thing? Yeah... right. Jan 8 bought the car, 3 months later Volvo corporate had it towed out of my driveway with 50 miles, two weeks later, got it back with 150 miles... a driveway filled with large oil spots (moved to shovel snow)... and no loaner car, or even deliver the car back to me.... or apology. If you want to buy an overpriced lawn ornament, you've found the place!!!! 1st new car in over a decade, last car of this lifetime, life savings... and I cringe once a year when I go for my free inspection.... and every second I have to be on that property, I cringe. I'd rather be getting root canal without novacane then sit in that building. If I had the money, I'd go elsewhere. Oh, and btw, last inspection the quote on the phone was "no charge". I asked several times, ended the conversation with "I'll see you on (this date) for my free inspection". When I got there, that changed. They charged me. They said I could reschedule my inspection. Hey, AHs, how about honoring your word? Ha ha ha... yeah, right! Couldn't ever get a straight answer for basic questions from them. Put it on the list with the non-existent apology from the salesman. Instead, I got a list of his accolades. Arrogance. Repeat... 1st new car in over a decade, last new car of this lifetime... life savings.... May you rot in the bowels of xxxx... Throughout this nightmare, I called the really nice people at Volvo in Feasterville. THEY answer my questions, ending with "you're dealer should do this, we always do". More
by JerseyGirl317
Employees Worked With
Joe Craig, Pete Kelly
June 15, 2023
My car was in for PA inspection and oil change. While in discovered issue with breaks and had it repaired. Overall excellent experience with work done and with staff. Note of thanks to the Servic While in discovered issue with breaks and had it repaired. Overall excellent experience with work done and with staff. Note of thanks to the Service person who explained the issues found and got the work done with in the same day. More
by Pcr267
Employees Worked With
Pete Kelly
May 31, 2023
Consistently efficient knowledgeable professionally courteous experienced quality every step of the process. Service staff is at the top of its class and has been for years. Keeps getting even better. courteous experienced quality every step of the process. Service staff is at the top of its class and has been for years. Keeps getting even better. Nothing compares to Keystone Volvo More
by Kramden17
Employees Worked With
Pete Kelly
May 26, 2023
I took my car for inspection. Service was quick. Personnel very professional professional. Service manager explained what was done and answered my questions. Service was quick. Personnel very professional professional. Service manager explained what was done and answered my questions. More
by MsIZ
Employees Worked With
Pete Kelly
