
Keystone Volvo of Doylestown
Doylestown, PA
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Great Dealership, A level above the rest ! My wife was involved in an accident which totaled her 2013 Volvo XC60. We went to work shopping for a replacement vehicle. I visited several Volvo dea My wife was involved in an accident which totaled her 2013 Volvo XC60. We went to work shopping for a replacement vehicle. I visited several Volvo dealerships and test drove a number of later model XC60's, all with various features. After a week of searching, I visited Keystone Volvo/Doylestown on a Sunday and spotted a preowned 2015 CX60. Monday morning, I met with Paul Heiser and drove the vehicle. We agreed on a price and to have some minor scratches and blemishes taken care of and that sealed the deal ... SOLD. Picked up the car by end of the week; it looked like a new vehicle. My wife and I were very pleased to have had the opportunity to work with Paul. He was very personable and gave us the impression we were "returning" customers although we never bought a car at Keystone before. We consider ourselves Keystone Customers now! Thank you Paul. More
wasted time my wife repeatedly called in to Keystone when the check engine light came on this past year(2017) She was told it was most probably loose gas cap, bad my wife repeatedly called in to Keystone when the check engine light came on this past year(2017) She was told it was most probably loose gas cap, bad fuel, the light was reset without any detailed diagnosis and she was told it was no big deal .. Come for state inspection and now it's a problem, she was kept for four hours and then a further six hours today whilst they diagnosed the check engine light. At no time did they say it would take this long, before she brought it in this morning she was told it would take about an hour , perhaps a little more. Diagnosis of course is catalytic converter ! This could have been diagnosed months ago when we first brought it to their attention and now my wife is told she could be ticketed for no inspection sticker. The attitude of the service guy,' take it to midas or some other place to get it done cheaper". This isn't the first time I've been disappointed by the service dept but it will be the last. More
Terrific Paul was great to work with and made the car buying experience positive and easy. I received competitive pricing and a fair offer on my trade. Paul was great to work with and made the car buying experience positive and easy. I received competitive pricing and a fair offer on my trade. More
Approachable, Helpful, Knowledgeable - Thank You My wife knew the exact Volvo she wanted. We drove out to one Dealership only to find out that what we wanted was at Keystone in Doylestown right near My wife knew the exact Volvo she wanted. We drove out to one Dealership only to find out that what we wanted was at Keystone in Doylestown right near our house. A few calls were made between the Dealerships and we had no problems purchasing our car at Keystone. Paul was very easy to speak with and extremely knowledgeable of the Volvo brands he represents. His concise and straightforward approach made us feel comfortable that we were getting exactly what we wanted. We are very happy, thank you Paul Heiser and Keystone Volvo of Doylestown. The car was the goal but the interactions we had leading up to the purchase were pleasant and left us feeling that Volvo will be the brand of car we continue to drive. More
Excellence Since day one, we have serviced our 2006 Volvo at Keystone of Doylestown. In my thirty years of car ownership, I have never had a better relationship Since day one, we have serviced our 2006 Volvo at Keystone of Doylestown. In my thirty years of car ownership, I have never had a better relationship with a service team. We have had issues with our car, but dealing with them has always been as pleasurable as possible because of the people at Keystone. Always helpful. Always understanding. Always respectful. Highly, highly recommend Keystone of Volvo. A true pleasure to work with this team. More
over charged for service Been coming here since 2004. Todd over charged me for service made it seem less than what it would be. He is a liar and a theif! Been coming here since 2004. Todd over charged me for service made it seem less than what it would be. He is a liar and a theif! More
Car buying as it should be I recently purchased a pre-owned Volvo from Keystone, with lots of help from Paul Heiser. I have nothing but good things to say about the experience. I recently purchased a pre-owned Volvo from Keystone, with lots of help from Paul Heiser. I have nothing but good things to say about the experience... I felt welcome, the atmosphere was relaxed, the pricing was more than fair. Paul and Keystone took great care of me. I wish all of my car buying experiences had been like this! More
Very Satisfied Customer Thank you Paul for helping us find our Volvo, we came thinking we would buy a convertible and left with a great white S60. We are very pleased with th Thank you Paul for helping us find our Volvo, we came thinking we would buy a convertible and left with a great white S60. We are very pleased with the deal and dealership. Paul was very patient and professional, we enjoyed working with him. More
Great SUV Paul Heiser's knowledge and experience is great. The XC90 is a terrific SUV, and my wife and I are still learning about all the technology that comes Paul Heiser's knowledge and experience is great. The XC90 is a terrific SUV, and my wife and I are still learning about all the technology that comes with it. We felt very comfortable negotiating the deal with Paul. I highly recommend Paul Heiser and Keystone Volvo of Doylestown. More
A happy customer! Paul Heiser at Keystone Volvo was a pleasure to work with. He was very knowledgeable and professional and never put undo pressure on me. I felt like I Paul Heiser at Keystone Volvo was a pleasure to work with. He was very knowledgeable and professional and never put undo pressure on me. I felt like I was with an old friend. He was kind and patient and just a pleasure to work with. I would highly recommend him and Keystone Volvo!! More