Keystone Volvo of Doylestown

Jen Montrose is fantastic. We were told to reach out to her from a coworker / previous happy customer of Jen's. We were told she was straight forward friendly and could make u We were told to reach out to her from a coworker / previous happy customer of Jen's. We were told she was straight forward friendly and could make us a great deal. I reached out to her through text message and she didn't disappoint. She was attentive, prompt, responsive and honest. She listened to all of my needs and requests. She worked us up a perfect deal and was honest the whole way. She listened to what I wanted and where I wanted to be payment wise monthly. She sent me everything and was transparent. We drove an hour and a half to meet Jen and she had the car pulled up and ready for us even before we showed. She is thoughtful and organized. She had everything prepared to make our time at the dealership as easy and quick as possible as she knew we were from out of town. The process was smooth and nothing changed when we arrived at the dealership. Jen Montrose is great at her job and cares about making you the best deal that works for you. We happily signed and drove away in our brand new Volvo S60. We love it so much! We are so grateful for Jen for making it work out for us and making us new Volvo owners. We are lifelong customers and I recommend Jen Montrose and the team at keystone Volvo of Doylestown. Thank you! More

From first contact to the purchase, we received top-notch service. We would highly recommend Keystone Volvo and Jen especially. service. We would highly recommend Keystone Volvo and Jen especially. More

Please be VERY CAREFUL taking your vehicle to be serviced at this dealership. I took my Volvo S60 to be serviced and while paying for the services, my vehicle keys were inadvertently handed over to a random at this dealership. I took my Volvo S60 to be serviced and while paying for the services, my vehicle keys were inadvertently handed over to a random customer, and my vehicle was being driven off the dealership lot right before my eyes. Both the Service Manager and General Manager failed to take accountability, claiming the customer was confused. This is a huge liability as the customer also accessed my personal documents while in my vehicle. More

Please be VERY CAREFUL taking your vehicle to be serviced at this dealership. I took my Volvo S60 to be serviced and while paying for the services, my vehicle keys were inadvertently handed over to a random at this dealership. I took my Volvo S60 to be serviced and while paying for the services, my vehicle keys were inadvertently handed over to a random customer, and my vehicle was being driven off the dealership lot right before my eyes. Both the Service Manager and General Manager failed to take accountability, claiming the customer was confused. This is a huge liability as the customer also accessed my personal documents while in my vehicle. More

Bought a new XC60 and took my S90 in for service. They made a few adjustments and car has never driven better. They made a few adjustments and car has never driven better. More

Service dept. As a result of poor communication with staff and within staff, ended up paying for services I did not authorize. Also, car returned with grease on th As a result of poor communication with staff and within staff, ended up paying for services I did not authorize. Also, car returned with grease on the steering wheel.. not the best experience. More

Just picked up our 7th Volvo, this one the XC60. Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great t Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great that's why we keep coming back. More

Fantastic service! Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. More

The service department at Keystone Volvo is outstanding. Every. Single. Visit. I've been going there for decades and have always had a positive experience. Pete and Mike are awesome, as is everyone who work Every. Single. Visit. I've been going there for decades and have always had a positive experience. Pete and Mike are awesome, as is everyone who works there. They are a model for how to run a service department. Kudos. More