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Keystone Volvo of Berwyn

Berwyn, PA

4.9
599 Reviews

497 E Lancaster Ave

Berwyn, PA

19312

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Showing 599 reviews

November 26, 2022

Great service and friendly, knowlegable staff who take time to explain options of proposed work More

by CT driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morrison , Steve Owens
Nov 28, 2022 -

Keystone Volvo of Berwyn responded

Thank you for the great review! We appreciate the kind feedback and hope to see you back again at Keystone Volvo of Berwyn. Safe travels!

November 23, 2022

Volvo for life. With Keystone for 18+ years. Rich in service is the man. Respect. More

by jasonsack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barr
Nov 23, 2022 -

Keystone Volvo of Berwyn responded

Your continued confidence in Rich and the Keystone Volvo of Berwyn team lets us know we're doing a good job. We appreciate your kind words!

November 22, 2022

Did the valet service -10,000-mile check-up. They even washed my car before returning it. Wow! More

by ras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and his team
Nov 23, 2022 -

Keystone Volvo of Berwyn responded

Thank you for this positive feedback! The Keystone Volvo of Berwyn team is grateful for your trust and business.

October 26, 2022

Excellent service. No pressure. Quick and easy. Full service so no worries. I would highly recommend More

by dmorrissey64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Kirsch
Oct 26, 2022 -

Keystone Volvo of Berwyn responded

Your recommendation means a lot to us! Thank you for choosing Keystone Volvo of Berwyn and for sharing your experience. Safe travels ahead!

October 16, 2022

Went in to trouble shoot remote starter. Was asked 2-3 times “did we install?” Ah, YES! No documentation in their system, they also did not know how to work remote start on the key. Do bett More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Barr
Oct 18, 2022 -

Keystone Volvo of Berwyn responded

We strive to make everything easy and convenient for our guests, and it is disappointing that we missed the mark this time. If there is anything we can do to assist you moving forward, please reach out. Thank you, Benjamin Stein - General Manager - (610) 647-1800

October 11, 2022

Diana was awesome, they all are in service. Inspection and the all important Polestar upgrade! More

by mbofinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Owens, Larry Murphy, Richard Barr, Gregg McDougall, Diana Lanshe
Oct 12, 2022 -

Keystone Volvo of Berwyn responded

We are happy to hear that you had a five-star experience working with Diana and the team! Thank you for trusting Keystone Volvo of Berwyn with your business and for sharing your support on our page. Drive safely!

October 08, 2022

Good service Great communication with the service advisor All work done and complete with initial appointment More

by Jp
Recommend Dealer
Yes
Employees Worked With
Diana Lanshe
Oct 09, 2022 -

Keystone Volvo of Berwyn responded

Good service and great communication is what we strive for! Thank you for the 5-stars from all of us at Keystone Volvo of Berwyn!

October 06, 2022

Prompt courteous service service what was expand fair price service representative’s was excellent and answered all questions More

by Pdalesandro
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Lanshe
Oct 07, 2022 -

Keystone Volvo of Berwyn responded

Your feedback is music to our ears! Thank you for choosing Keystone Volvo of Berwyn and for sharing your experience with our team. We look forward to welcoming you back for your next visit!

September 26, 2022

Rich Barr always communicates effectively and explains the reasons for the required repairs. I trust him to take care of my car as if it was his own .Keystone Volvo has professional staff . More

by boofieyounkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Barr
Sep 26, 2022 -

boofieyounkin responded

Richard Barr always communicates effectively . He explains the reasons for any required repairs . The staff at Keystone Volvo is very professional .

Sep 26, 2022 -

Keystone Volvo of Berwyn responded

We're delighted that you can always count on Rich. Thank you for enthusiastically being a fan of Keystone Volvo of Berwyn. Have a great day!

September 20, 2022

Alan Kirsch was my first contact after I looked online for a Volvo. While it was at the Doylestown store he had it brought in for me to drive. Once I drove it I wondered why I was driving all those German More

by mbofinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Owens, Alan Kirsch, Larry Murphy, Richard Barr
Sep 21, 2022 -

Keystone Volvo of Berwyn responded

We really appreciate this feedback! Thank you for choosing Keystone Volvo of Berwyn and for sharing your experience with our team. Drive safely until we see you again!

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