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Keystone Volvo of Berwyn

Berwyn, PA

Overview
Reviews
Vehicles
4.8
603 Reviews
Call Dealership (610) 647-1800
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497 E Lancaster Ave

Berwyn, PA

19312

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Showing 603 reviews

July 16, 2023

I waited 3 hours for a simple emissions test and a basic LOF service. Customers who came in after me left before I did. Also, the invoice was different from the service fee booked online and needed to be co More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Morrison
Report | Print
June 21, 2023

I would never go anywhere else with my Volvo. It definitely feels like family each time I’m there. Very knowledgeable and caring. Everything is explained fully and I’m never left feeling I was “t More

by mbofinger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alan Kirsch, Steve Owens, Richard Barr, Gregg McDougall, Diana Lanshe, Jon Morrison
Report | Print
Jun 22, 2023 -

Keystone Volvo of Berwyn responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Keystone Volvo of Berwyn team. Drive safely, and we hope to see you back!

May 25, 2023

My experience was superior as always! Diana was very helpful in getting my car in immediately! More

by Pvanderbeek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barr, Diana Lanshe
Report | Print
May 25, 2023 -

Keystone Volvo of Berwyn responded

Thank you for the review! We are so glad to hear that Diana delivered such as successful service experience. Drive safely, and we hope to see you back again at Keystone Volvo of Berwyn!

May 13, 2023

Keystone Volvo took care of my emergency need immediately. They are so responsive. Thanks Diana for your help. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Lanshe
Report | Print
May 15, 2023 -

Keystone Volvo of Berwyn responded

Tom, we appreciate you sharing your experience with Keystone Volvo of Berwyn! We are proud to hear our team was able to assist so greatly and provide you with excellent service. We will make sure to pass along the kind words to Diana! Drive safely!

May 05, 2023

Great friendly service after I had a tire blowout and had the car towed there. Diana was awesome in communicating the details of what was needed to fix my car. Thank you More

by Edroxjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Lanshe
Report | Print
May 05, 2023 -

Keystone Volvo of Berwyn responded

Thank you for reviewing Keystone Volvo of Berwyn! We are thrilled to see that Diana and the team were able to assist you. Safe travels!

May 04, 2023

Great service on my XC40 yesterday - Jon was so friendly and thorough, all work was explained and my car was ready at the requested time! Bravo! More

by judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Morrison
Report | Print
May 04, 2023 -

Keystone Volvo of Berwyn responded

Judi, we're thrilled to see your five-star recommendation of Keystone Volvo of Berwyn! It's fantastic to hear that Jon provided you with such friendly and thorough service on your Volvo XC40. We are glad that your car was ready right on time. Thanks for choosing us, and see you next time!

April 28, 2023

Friendly, good service, professional! ! Explained what needs to be done. Time estimates were accurate. Second Volvo l purchased there. My choice for a dealer for my next car down the More

by Nelsenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Owens, Richard Barr, Gregg McDougall, Diana Lanshe, Jon Morrison
Report | Print
Apr 28, 2023 -

Keystone Volvo of Berwyn responded

It's nice to see you had a pleasant service experience with us! We're grateful for the opportunity to work on your Volvo and that we could provide timely and professional assistance. Your support means everything to Keystone Volvo of Berwyn and we look forward to assisting you when you're ready for that next car!

April 20, 2023

Best experience I have ever had buying a car, and that is saying something! Alan makes it fun and easy to buy a new car and isn't that the whole point? More

by bonnieh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Kirsch
Report | Print
Apr 20, 2023 -

Keystone Volvo of Berwyn responded

We are thrilled to hear that you had a great buying experience at Keystone Volvo of Berwyn! Alan is an expert at making the process fun and easy. Thank you for sharing your positive review with us and we hope you enjoy your new car!

Apr 20, 2023 -

bonnieh responded

I already am!

April 18, 2023

Rich was great. I had a loaner and he called with advice on what he’d recommend based on the inspection. He then texted came promptly to say the car was ready for pi More

by dlynch4614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barr
Report | Print
Apr 19, 2023 -

Keystone Volvo of Berwyn responded

We're over the moon Rich hit the mark with thorough communication and service! Thanks for working with us at Keystone Volvo of Berwyn for your maintenance needs. Please let us know if there's anything else we can do for you!

March 10, 2023

Great customer service and timely repair. Explained service need and attentive to questions about path forward. More

by phillyburbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Morrison
Report | Print
Mar 10, 2023 -

Keystone Volvo of Berwyn responded

Our team is always happy to help you out! Thank you very much for supporting Keystone Volvo of Berwyn and please let us know if you need anything at all down the line!

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