Keystone Volvo of Berwyn
Berwyn, PA
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Super service Maria made sure I was updated on the progress of my service. Waiting area is pleasant and quiet with complimentary beverages and food and newspapers. Maria made sure I was updated on the progress of my service. Waiting area is pleasant and quiet with complimentary beverages and food and newspapers. More
Surprise repair I appreciated the fact that over the busy Easter holiday weekend my car was able to be looked at and repaired in a timely fashion. I appreciated the fact that over the busy Easter holiday weekend my car was able to be looked at and repaired in a timely fashion. More
My Service Experience They serviced my car as agreed including time frame expected. They called when the car was ready for pick up, as requested. They had the car near to They serviced my car as agreed including time frame expected. They called when the car was ready for pick up, as requested. They had the car near to the customer service desk making it easy to find. Service is a tough business, I am surprised but happy to have an opportunity to rate the service I experienced. More
Pleased with the personnel and work Check in was quick, personnel very helpful. After driving away I had to return because I didn't know how to power on the menu. Check in was quick, personnel very helpful. After driving away I had to return because I didn't know how to power on the menu. More
Scheduled service Great experience love the new service building and show room easy always to borrow a loaner car work was done right the first time and car was ready f Great experience love the new service building and show room easy always to borrow a loaner car work was done right the first time and car was ready for pick up as promised thanks! More
Great service by great people I love this service team...love, love, love them. They listen, they check it out, and then they make it right. And, if I need a loaner...no proble I love this service team...love, love, love them. They listen, they check it out, and then they make it right. And, if I need a loaner...no problem. Seriously, the reason I buy new cars from this dealership...it's because they have the best service around. More
Maria is incredible to work with! Great service, with a smile, always makes me feel important! She always finds a way to make things work, run smoothly and easily! Over the winter I wa Great service, with a smile, always makes me feel important! She always finds a way to make things work, run smoothly and easily! Over the winter I was in many times for small tune ups and always felt welcomed. From the initial phone call, to the service to the payment, all done so easily! I love Keystone Berwyn Service Department! More
Always great service I consider the service department an important part of any car purchase decision. Fact is, since I tend to keep to keep my cars for 10 - 15 years, I I consider the service department an important part of any car purchase decision. Fact is, since I tend to keep to keep my cars for 10 - 15 years, I figure the service department is MORE important than the salesperson. Steve has consistently measured not only up to the bar but past it. His staff just gets better and better. More
The service department staffs are friendly. The staff (Maria) is friendly. They helped me out when I needed my car serviced urgently even their schedule was busy. They are very helpful! The staff (Maria) is friendly. They helped me out when I needed my car serviced urgently even their schedule was busy. They are very helpful! More
Perfect every time! This is my 2nd Volvo purchased at Keystone. I've been coming here for service for over 10 years. Excellent experience every time! I have recommended This is my 2nd Volvo purchased at Keystone. I've been coming here for service for over 10 years. Excellent experience every time! I have recommended Keystone to everyone I know - the staff is great, very honest, communication is excellent. They have kept both my cars in tip top shape. They are very thorough in explaining the service done and what is needed. If a repair isn't urgent, they will tell you so you can make an informed decision. I really appreciate how well the care for each and every customer. Service is always quick. The best dealer I have ever worked with. More