Keystone Volvo of Berwyn
Berwyn, PA
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Amazing Experience Buying a Volvo from Alan I wandered into Keystone Volvo after having sub-par experiences elsewhere and quickly connected with Alan to scope Keystone's used car inventory--he e I wandered into Keystone Volvo after having sub-par experiences elsewhere and quickly connected with Alan to scope Keystone's used car inventory--he exuded a friendly and knowledgeable demeanor and was accommodating to my requests. Alan was incredibly helpful and transparent as we began to crunch numbers to negotiate price on a 2012 S60. As a young woman shopping by myself, I felt at ease asking for exactly what I wanted and Alan & the Keystone Team completely delivered on all of my requests. Additionally, most of the paperwork could be done electronically, which worked extremely well for me. I couldn't have asked for a more respectful and easy buying experience. I would highly recommend Alan to anyone looking to buy a new or used Volvo in the Philadelphia area! More
Great Customer Service I was in Bucks County when an alert popped up that my tail light was out. I called the dealership and they said that I didn't need an appointment to g I was in Bucks County when an alert popped up that my tail light was out. I called the dealership and they said that I didn't need an appointment to get it fixed, and that I could bring it in. I brought it in when I got back to the area that evening. They had replaced the tail light within 10 minutes, and I was on my way. That is great customer service in my book! More
Excellent service Richard Barr and his team were highly professional and courteous in dealing with numerous issues I recently encountered. I have no reservation recomme Richard Barr and his team were highly professional and courteous in dealing with numerous issues I recently encountered. I have no reservation recommending the Keystone service center. More
Overwhelmingly pleasant. I was visiting family from out of town and found my car didn't start. Keystone was awesome. They saw me and serviced my car immediately. Allowing me t I was visiting family from out of town and found my car didn't start. Keystone was awesome. They saw me and serviced my car immediately. Allowing me to get home. Keystone turned what could have been s stressful situation into a pleasant one. So grateful. More
Smoothest & Quickest Car Buying Experience After an accident, i needed to replace my totalled 2012 S60, which i had purchased from ALAN KIRSCH at Keystone. Since the car held up quite well dur After an accident, i needed to replace my totalled 2012 S60, which i had purchased from ALAN KIRSCH at Keystone. Since the car held up quite well during the accident, i was sold on Volvo, and decided to replace it with another S60, this time a 2015.5. Since i knew what i wanted, i shopped around as efficiently as possible. I found an unbelievable price at another dealer, but the price went up each time i spoke with that _other dealer_. When i spoke with BENJAMIN STEIN at Keystone, he agreed to match the competitor's price, since i was a loyal sales & service customer. ALAN KIRSCH took over the sales process, which makes sense since he sold me my previous S60. I was in and out of the dealership in less than one hour on the agreed upon delivery day. This was the smoothest and quickest car buying experience i've ever had. I commend both Benjamin & Alan for going their outstanding service, and retaining a loyal customer. I very highly recommend Keystone Volvo of Berwyn. I'd like to add that i've had my previous car serviced exclusively by Keystone's service department, and i've always found the service, expertise, and care to be outstanding. I appreciate both techs and consultants taking the time to explain some unintuitive issues. I look forward to having my new Volvo serviced by Keystone. More
Great Service ALWAYS!!! I brought my new XC60 in for it's regular service, and Maria Mahoney is prompt, courteous, and very friendly! I have built a nice relationship with Ma I brought my new XC60 in for it's regular service, and Maria Mahoney is prompt, courteous, and very friendly! I have built a nice relationship with Maria over the past few years of owning Volvo's! Highly recommend!!!!! -Liz C. More
State Inspection I am a widow and always feel confident with the information your service people give me. Richard is always so polite and friendly. I plan to continu I am a widow and always feel confident with the information your service people give me. Richard is always so polite and friendly. I plan to continue to use Keystone for service. More
Great prep for a long car trip and regular maintenance check The new renovations are very attractive and functional. I especially like the indoor car drop-off for the Service Department. Although I took advantag The new renovations are very attractive and functional. I especially like the indoor car drop-off for the Service Department. Although I took advantage of a Volvo loaner car, I stopped by the new Waiting Area and it looked It very comfortable. The desks with computer plug-ins are a great addition. More
Repair of 2009 S40 Diagnosed it quickly, and came in under the estimate and delivered early than promised. Service waiting area is great and everyone always explains wha Diagnosed it quickly, and came in under the estimate and delivered early than promised. Service waiting area is great and everyone always explains what they are doing and why. More