Keystone Volvo of Berwyn

Excellent service The check-in and check-out process was fast, the car was ready early, and all the work was done. What more could I ask for? The check-in and check-out process was fast, the car was ready early, and all the work was done. What more could I ask for? More

On top of all the new technology! So much new technology in these new cars and Keystone is very supportive as I try to learn how to use everything. They treat me with utmost courtesy So much new technology in these new cars and Keystone is very supportive as I try to learn how to use everything. They treat me with utmost courtesy and professionalism. More

always a great experience excellent sales team, especially Ron DenBroeder. Ron is knowledgeable, helpful, accessible and not at all pushy. The team here seem to be well suppo excellent sales team, especially Ron DenBroeder. Ron is knowledgeable, helpful, accessible and not at all pushy. The team here seem to be well supported by management and are able to correct any problems that should arise to make sure your purchase experience is a good one. I would recommend keystone Volvo to any friend or family looking to purchase a vehicle. More

Efficient & Prompt Rich in service was great. Prompt calls and attention to detail. Helpful. Jordan was a delight to work with, down to earth , no gimmicks no cheesy Rich in service was great. Prompt calls and attention to detail. Helpful. Jordan was a delight to work with, down to earth , no gimmicks no cheesy sales lines. More

Great Very good service. Nice, friendly staff. I had a state inspection and regular service done. There were several issues that were dealt with professi Very good service. Nice, friendly staff. I had a state inspection and regular service done. There were several issues that were dealt with professionally and quickly. I will be back for sure. More

Car service visit. The hallmark of the service Department at Keystone Volvo is courtesy and professionalism, for all the years I have been their customer.My regular adv The hallmark of the service Department at Keystone Volvo is courtesy and professionalism, for all the years I have been their customer.My regular adviser, Mr Ken Upton has been away. So, Mr Richard Barr waited on me and was very nice. Mr Steve Owens, the Service Manager, is always available and kind, and has put together a team that is wonderful to work with. My experience with them has always been excellent. More

What I expected. Great service and facilities to wait while being serviced. only frustration was when booking the service I requested for passenger seat Volvo sunshade Great service and facilities to wait while being serviced. only frustration was when booking the service I requested for passenger seat Volvo sunshades to be orderd and inatalled . when I arrived I was asked about the sunshades - and was told we will have to order them in and you can come back in a week or so for Installing. I am. About an hour in traffic from the dealership so was hoping to pre arrange the sunshades but didn't happen this time. Maybe the Aussie accent! More

Easy and Pleasant Buying Experience I purchased a CPO Volvo XC 60 from Dave. He was friendly and helpful, never pushy. He has worked at Volvo for 39 years and knows everything Volvo! He I purchased a CPO Volvo XC 60 from Dave. He was friendly and helpful, never pushy. He has worked at Volvo for 39 years and knows everything Volvo! He programmed all the electronics for me in advance of me picking up the car. He has gone out of his way to ensure everything was correct and in top shape with the car. This is a dealer with integrity and I would gladly recommend them to anyone. More

Interval Service The check in is now streamlined with car side tablet entry. The review and advice was very insightful and professional. I have another car (older no The check in is now streamlined with car side tablet entry. The review and advice was very insightful and professional. I have another car (older not a Volvo) I service elsewhere and the Volvo costs are very competitive and dollars less. More

Cain't not be happy!!!!! At Keystone Volvo Berwyn My double negative means I'm so happy with my deal at Keystone Volvo Berwyn, I needed to just say it out loud. Looking on their website, several vehi My double negative means I'm so happy with my deal at Keystone Volvo Berwyn, I needed to just say it out loud. Looking on their website, several vehicles stood out with pricing and options. The misses and I went there and looked around the lot. The primary vehicle we looked at had a SOLD sign on it and several others online looked different in person. We test drove several, but nothing jumped out and smacked us with happy dust. Our salesman, we'll call him Alan, recognized us from having sold us our previous vehicle, asked what it would take to make a deal happen. I'm not shy about my reply, but spouted out my 5 criteria that the deal needed to include. After talking a bit more, we finally looked at a 2013 S60 Premier AWD vehicle with 25K miles. The only problems were on the outside as the previous owner seemed to have parked by touch and one side had been scraped on the back door and rear panel. The interior looked beautiful. We were promised that the outside would be made beautiful. We sat down to run the numbers, and we were about $5,000 apart, and I looked at Alan and said it wouldn't happen. He took the criteria into the owner, who was able to adjust the formula and eventually the payment was within $25 of the old payment, the 2.99% was excellent and best of all, I asked for the car to be CERTIFIED, and it HAPPENED. This means total coverage until 2020 and that is fan frigging tastic. The deal was made , the car is going to the auto body shop to make the outside beautiful and we were given a loaner for the next week until our new baby is ready.. I would personally like to triple thank Alan for being so nice during the deal, even though his blood sugar was dropping from exertion on our behalf. Also a big thanks to the owner for setting up the deal that allowed us to move forward. And finally, to all the working staff who were friendly and personable, and went beyond our expectations. A big thank you to all at Keystone Volvo Berwyn, can't wait to pick up our New Baby "Azure". More