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Keystone Volvo of Berwyn

Berwyn, PA

4.8
601 Reviews

497 E Lancaster Ave

Berwyn, PA

19312

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Showing 601 reviews

August 13, 2024

I took my car to Keystone to have it tnspected and to have the yearly service done. The agent was polite and knowledgeable. He kept me informed about the status and work that needed to be done. I was More

by jbmaiorano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre
Aug 14, 2024 -

Keystone Volvo of Berwyn responded

Thank you for sharing your experience with us at Keystone Volvo of Berwyn. We're glad to hear our team kept you informed and that the waiting room met your needs, but we apologize for any inconvenience regarding the loaner car. We appreciate your feedback!

June 18, 2024

I have found Keystone Volvo Berwyn to be a great dealership. I really felt comfortable purchasing my vehicle, S60 r from them. Over the years I have also found the service delivery excellent, very t More

by RoadDog55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Thibert, Diana Lanshe
Jun 20, 2024 -

Keystone Volvo of Berwyn responded

Thank you for sharing your positive experience with Keystone Volvo of Berwyn! We're glad to hear that both our sales and service teams have consistently met your expectations. Enjoy driving your S60 R!

June 16, 2024

Craig, the Sales Manager was gracious kind, and considerate with me dealing with an issue. If I were to buy a Volvo in the future, I would be back to Keystone. More

by dvag23
Recommend Dealer
Yes
Employees Worked With
Craig Hurley
Jun 17, 2024 -

Keystone Volvo of Berwyn responded

We're delighted to hear that Craig provided such excellent service at Keystone Volvo of Berwyn. Thank you for sharing your experience, and we look forward to assisting you with any future needs!

May 25, 2024

We are very pleased with our Volvo, Keystone Volvo of Berwyn sales and especially the service department. More

by Sjacobs811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg McDougall
May 27, 2024 -

Keystone Volvo of Berwyn responded

We're delighted to hear you're pleased with your Volvo and had a great experience with our sales and service departments at Keystone Volvo of Berwyn. Thanks for sharing!

May 12, 2024

They picked up and delivered my car (Volvo) after state inspection. They reached out to get the appropriate paperwork for me. Very satisfied. More

by Baer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Lanshe
May 13, 2024 -

Keystone Volvo of Berwyn responded

We're glad to know that you had a satisfying experience with our pick-up and delivery service at Keystone Volvo of Berwyn. We always aim for convenience! Thanks for the review, we appreciate it!

April 21, 2024

I left my phone number and called 2 times leaving messages , one on voice mail and one with a person . car sat for 2 days because they were calling the wrong number - 3 days without a car - no loane More

by Jdgoetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Kirsch
Apr 22, 2024 -

Keystone Volvo of Berwyn responded

We're sorry to learn about the communication issues you experienced with Keystone Volvo of Berwyn. We understand how important it is to have a reliable mode of transportation and apologize for any inconvenience caused. Thank you for bringing this matter to our attention so that we can improve our services in the future.

April 16, 2024

Had a problem on a lease end excessive wear and use but the management was helpful in resolving our issues. More

by nyletta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Stein, Jordan Pavillard, Antwian Robinson
Apr 16, 2024 -

Keystone Volvo of Berwyn responded

Nyletta, it's great to know our management team at Keystone Volvo of Berwyn was able to assist you with your lease-end concerns. Thanks for sharing your experience!

March 15, 2024

Third new car we purchased from this dealer. Think that says it all. Best Volvo dealer More

by Jrcash53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Stein, Alan Kirsch, David Jurgensen, Jordan Pavillard, Richard Barr, Gregg McDougall, Diana Lanshe, Nasir Khan, Craig Hurley, Antwian Robinson
Mar 18, 2024 -

Keystone Volvo of Berwyn responded

We're proud to have helped you with your previous three vehicle purchases! Thanks for trusting Keystone Volvo of Berwyn with your business and enjoy the new ride!

December 22, 2023

Great service, staff is friendly, service is punctual and correct the first time. I recommend having a car repaired by Keystone when the need arises. Jon has always listened to my feedback and attentive to More

by phillyburbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Morrison
Dec 22, 2023 -

Keystone Volvo of Berwyn responded

We're glad to know that you've had a positive experience with our service team at Keystone Volvo of Berwyn. It's always great hearing feedback about how we are doing, and it sounds like Jon is doing an excellent job! Thanks for the recommendation - we appreciate your support!

December 09, 2023

Whenever I have service at Keystone Volvo, I am always met with courtesy, detailed information about my car, and fast service. I worked with Jon on my last visit, and he was exceptional. When they didn’t More

by Rosetree46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Morrison
Dec 11, 2023 -

Keystone Volvo of Berwyn responded

We're glad to know that you had a positive experience with Jon and our team at Keystone Volvo of Berwyn. We always aim for efficient service while keeping you informed about your car's needs. Thanks for the review!

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