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Keystone Volvo of Berwyn
Berwyn, PA
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wonderful After having driven the same care for quite a number of years, I was very hesitant and fearful of test driving a new car. I honestly couldn't judge w After having driven the same care for quite a number of years, I was very hesitant and fearful of test driving a new car. I honestly couldn't judge where the right side of the car was located when I took the car out! Jordan Pavillard was amazingly patient during that time and worked with me until I was comfortable behind the wheel. He also took a great deal of time to explain all of the wonderful safety features in the car and how all of the new equipment (gadgets) like blind side and blue tooth worked. We were very impressed with his knowledge of the car and the time he took with us until we were comfortable with the SUV. Purchasing the car also went smoothly. SInce that time, the car has been serviced as directed by the manual, and the service department was courteous and took care of minor concerns without incident. It has been a very positive experience dealing with Jordan and Keystone Volvo. More
Simply wonderful! Everyone at Keystone Volvo was so kind and extremely helpful. Khalid was the gentleman who responded to our online inquiry regarding a specific car. H Everyone at Keystone Volvo was so kind and extremely helpful. Khalid was the gentleman who responded to our online inquiry regarding a specific car. He was prompt in response and was able to schedule us to come in later that day. While we waited for him to finish helping another client, Joe and Ben helped us figure out numbers and Ben was so great to help get the numbers to where I could afford the car. When I purchased the car two days later, Khalid was patient, understanding of my hesitancy (of trading in my old Volvo- I had grown attached as one does to a 15 yr old car), and gently eased me into loving my new car. Peter was so kind, especially with all the paperwork. He made a potentially stressful situation so easy. The entire experience was so great that I would never go anywhere else to purchase a car (and my boyfriend sells Fords!). More
Jordan Pavillard Jordan was extremely helpful and put my wife and I at ease during the buying process of our XC60. I am very impressed with the excellent customer serv Jordan was extremely helpful and put my wife and I at ease during the buying process of our XC60. I am very impressed with the excellent customer service we receive from this dealership. This is the third vehicle we have had the pleasure of getting at Keystone Volvo of Berwyn. More
Alan Kirsch is Outstanding From the first moment we met Alan, it was clear that he puts relationships with his clients as a top priority. He took the time to get to know us and From the first moment we met Alan, it was clear that he puts relationships with his clients as a top priority. He took the time to get to know us and what we were looking for in a car. We have purchased an XC90 and two S60's from him and he gave us tremendous deals on all three. He is quick to respond to calls and emails and lets us know he values our time when we are in the dealership. We cannot recommend his more highly. More
Great Experience with Alan Kirsch We recently purchased a CPO Volvo XC90 from Alan Kirsch at Keystone Volvo. Alan was extremely friendly, very helpful, and low pressure. He was super We recently purchased a CPO Volvo XC90 from Alan Kirsch at Keystone Volvo. Alan was extremely friendly, very helpful, and low pressure. He was super easy to work with: let us test drive whatever cars we wanted, whenever we wanted, without accompanying us. The day I bought our car, I was under a time crunch and he was able to get everything processed in a surprisingly quick and efficient manner. It was actually enjoyable getting a deal done on a car with him and we would highly recommend him! Tim More
Awesome salesperson! David is a real nice guy. My husband left his sunglasses in the car that we traded in and he went out of his way to get back the sunglasses from the n David is a real nice guy. My husband left his sunglasses in the car that we traded in and he went out of his way to get back the sunglasses from the new buyer. I really appreciated that. Must sales people do answer your calls after the sale is final. More
Alan Kirsch - Best Car Sales Associate I've Ever Dealt With Alan Kirsch went out of his way to provide me with personalized attention. He answered all of my phone calls immediately; returned all my phone calls Alan Kirsch went out of his way to provide me with personalized attention. He answered all of my phone calls immediately; returned all my phone calls immediately; provided me with all the information I needed up front; all the information provided was accurate (e.g., statistics, features, pricing); and he delivered the car expediently. More
As good as it gets! Dave Jurgensen is the best salesperson I've ever met! No pressure, no hype- extremely knowledgeable in the auto industry; a real people person! This i Dave Jurgensen is the best salesperson I've ever met! No pressure, no hype- extremely knowledgeable in the auto industry; a real people person! This is the 6th car I've leased/purchased from keystone Volvo and Dave. The XC-60 may seems to be the best vehicle yet. All questions answered very well; all potential pitfalls pointed out. No sales or time pressures! In summary, I'd recommend (and have done so many times) Dave Jurgensen and Keystone Volvo to anyone. I should also point out the friendliness and class displayed by Ben Stein! More
No pressure, informative, I'm very satisfied I recommend talking to Dave Jurgensen at Keystone. He was very patient and answered my questions until everything was clearly understood. Cars are p I recommend talking to Dave Jurgensen at Keystone. He was very patient and answered my questions until everything was clearly understood. Cars are pretty complicated now. We traded in a 2011 Ford Fusion, which I never really liked as our family car, and got a new Volvo XC70 wagon, which is not only a great looking car, but is very comfortable to drive. Dave helped to steer me in the right direction for my best needs. I originally was set on an SUV, the XC60, but I'm much happier with the wagon. I thought that since everyone seems to be buying an SUV that I should do the same, but Dave showed me how the wagon is a better fit for us. I would not have been as happy if I had gone with my original choice. Also, Dave was persistent in finding my car in stock at a remote dealership and reserving it ahead of the other sales people who were trying to find a similar vehicle with those options. More
"A Great experience" From the moment I made contact with my salesman Alan Kirsch inquiring about the new 2016 Volvo CC Sedan until delivery just a few days later, the enti From the moment I made contact with my salesman Alan Kirsch inquiring about the new 2016 Volvo CC Sedan until delivery just a few days later, the entire process was a pleasure. Alan Kirsch along with the entire staff at Keystone made me feel welcomed as though I was part of the family and treated me with respect and professionalism. I went to other Volvo dealerships in my immediate area inquiring about the 2016 Volvo CC sedan but Keystone Volvo gave me the best deal along with a great trade in on my 2015 Subaru Legacy. I am really enjoying my Volvo CC sedan and could not be more pleased with my decision to become a satisfied customer of Keystone Volvo of Berwyn. More