Keystone Chevrolet

Crooks thiefs scammers lowest xxxxiest lefeforms Went in to get a new car as we are bout to have a newborn told we got qualified for loan had car about a week and the tow it out of driveway leaving u Went in to get a new car as we are bout to have a newborn told we got qualified for loan had car about a week and the tow it out of driveway leaving us stranded . with our God and other belongings in the car from what I understood there should been no reason it should of been towed when I asked key stone they said it was because I did not have a co signer for loan so I asked so the loan didn't go through and the sales rep Mat Smith said loan went through just need co signer if it went through then why the xxxx do I need a co signer. Its been 5 days and the still don't have car on the lot for us to get our items refused to give back down payment got our car back we traded in just because I threaten to take legal action still ill prob do since the pretty much have stolen our belongings. These people are real shady and are crooks I would not trust them with anything. Needless to say my family friends co workers are not doing anymore business with them and I'm posting this all around my work which is all the universitys and collage campuses in oklahoma I already know the lost over a 100 grand in revenue already cus of the shut they put me through. This place needs to be closed down. More

Scamming people. PLEASE SHARE! SCAM ALERT!! This dealership is running scams on customers to generate revenue. They tell you that you have been approved for a loan on PLEASE SHARE! SCAM ALERT!! This dealership is running scams on customers to generate revenue. They tell you that you have been approved for a loan on their cars then when its OUTSIDE of the thirty days to tag your vehicle the "bank" sends out a letter denying your application so when it's time to get the vehicle back to them they charge you as if it was a rental care charging more than 30 cents a mile!! Scam scam scam! Their Facebook page is set up so people can not leave reviews (go figure). So I'm doing my best to keep this from happening to others. I did find a web site with reviews similar to mine but if you aren't researching the dealership they do their best to keep things like this from going public. Our trade in blew a valve stem when we got the dealership, originally, and their service department charged us 125 dollars because our steam has a pressure censor in it. Well, Andy, the supposed dealership manager told us he would take a post dated check for two days so we could go ahead and get our vehicle back and the lying jerk cashed it anyway!! Thanks for that by the way. Andy told me point blank that he would be happy to "work with us" over this deal cause he didn't want a bad review. Well, he didn't keep his wordslike everyone else there. So I'm going to be leaving this review EVERWHERE I can! The initial experience was less than ideal. We went there due to the "credit immunity " program they advertise in our area. It's a lie. Straight up. Don't expect any kind of immunity. They ran our credit SEVEN TIMES, thanks for the credit hits guys. When we got there they wouldn't let US look at vehicles and only brought us ONE to test drive. And you guessed it! It wasnt what we were wanting. But we cooperated and it actually was a nice ride and good on MPG so we went forward cause the salesman Scott promised it was in our price range but would never actually quote the price.the payments were 180 dollars over what we wanted so OBVIOUSLY it was higher than our range but that didn't matter. And remember. The vehicles we WANTED to look at were well within our range. Well, the payments were not unmanageable and I liked it, so we moved forward. Fast forward 30 days, the day it would have been tagged and we get the letter from the bank! Andy is a liar and absolutely should NOT be trusted when you deal him. More

Low credit score help I called keystone chevy wanting to trade my truck. After many tryst at other places Nathan glass was the one to help me get approved. He was awesome j I called keystone chevy wanting to trade my truck. After many tryst at other places Nathan glass was the one to help me get approved. He was awesome just want to thank him and everyone else. Go see him he will do all he can to help u. More

3 hours of pure frustration! Started out no problem can get you done. After 3 hours of back and forth, need co signer, need more money down ($4,000) offered 1 vehicle - a comp Started out no problem can get you done. After 3 hours of back and forth, need co signer, need more money down ($4,000) offered 1 vehicle - a completely hail damaged with busted windows and taillight. 2017 Trax. When I said I didn't want the hail damaged vehicle and would need the broken things fixed - they told me there was nothing I could do. Discouraged we drove to Jim Norton - 98th & memorial and was approved within 15 minutes. Found the car I WANTED and was approved with minimal money down and financed through Toyota Financial. Keystone is a HORRIBLE place that will take complete advantage of you. More

Nice Doing Business With You It was my first time purchasing a pre-owned vehicle from Keystone I'm not sure what happened with some of the other customers from the following It was my first time purchasing a pre-owned vehicle from Keystone I'm not sure what happened with some of the other customers from the following reviews but for me it was a pleasure doing business with them. The manager and sales Rep.Trell were both professional and patient with me with helping me fine what I want it. More

False advertising They advertise even if you owe more than your car is worth they can help. This is not true. I tills them about my vehicle and the balance, they still They advertise even if you owe more than your car is worth they can help. This is not true. I tills them about my vehicle and the balance, they still told me to come in, wasted 2 hours of my time and then acted like I was below them. Will never go back. Not a professional dealership. More

Horrible Service Spent a total of 6 hours trying to get into a vehicle. After interest the car total cost was almost double the worth of the car. I told my husband I d Spent a total of 6 hours trying to get into a vehicle. After interest the car total cost was almost double the worth of the car. I told my husband I didn't want to get stuck with a vehicle with so much hail damage for that price. The salesman has called both of our phones continuously. After my husband told him we didn't want it he hung up, he continued to text my phone and call. My husband told the salesmen he didn't want the car. More

Used Car Experience Miguel was very helpful, very informative about every question we asked, great attitude, and did not push different things that we weren't looking for Miguel was very helpful, very informative about every question we asked, great attitude, and did not push different things that we weren't looking for. He was very considerate of what we were asking for and definitely helped us get the right car. We will definitely use the same dealership our next go round. More

bunch of crooks The service department is a joke. Do not waste your money on their warranty. I bought a car that still under warranty and then purchased the optiona The service department is a joke. Do not waste your money on their warranty. I bought a car that still under warranty and then purchased the optional extended warranty that adds another couple grand to final sales price. Few months later I had to go to Walmart to pick up some prescriptions and had my oil changed while I was there. A couple of days later my check engine light came on so I ran it to keystone. After about ten minutes the guy came back and said the oil dipstick wasn't pushed in all the way so the car thought it had a leak but his guys deserved to get paid and charged me $125 for an hours labor. He was very unpleasant, rude and I ended up leaving feeling like I was robbed. Why did I spend all that money to make sure my car was covered if I can't even take my car in when the check engine light comes on without worrying if I'll be nickle and dime to death. Unless I'm positive it's a warranty issue I will never take my car back to those crooks. I'll take it to a mechanic I trust and if it turns outs to a covered problem take it keystone and hope they don't screw me over again. More