Keystone Chevrolet

Returned vehicle to shop again for same bad brake job Returned vehicle to shop again for same bad brake job they preformed before on warranty it appears they removed all four wheels set them aside mad Returned vehicle to shop again for same bad brake job they preformed before on warranty it appears they removed all four wheels set them aside made me wait 3 hours put wheel back on did no work on my brakes would not give me a receipt still have same problem with my brakes no integrity More

Service is shaky work on your vehicle do a half xxx job bringing your car do same crappy job again or use old parts on repair just not good service any more would not Seen a friend there bringing your car do same crappy job again or use old parts on repair just not good service any more would not Seen a friend there More

I want too say if u need a used vehicle go too Chad Cummings. He helped me and my wife get into a wonderful vehicle. Cummings. He helped me and my wife get into a wonderful vehicle. More

It is very rare I would take the time to give a review such as this but felt the need to give praise when it's due. I am in the process of shopping for a new truck and happened to be at the Keystone lot such as this but felt the need to give praise when it's due. I am in the process of shopping for a new truck and happened to be at the Keystone lot looking at my options. Now it is very important for me not to experience a high pressure sales atmosphere. To me that is usually a deal killer and almost guarantees I won't being doing business with this dealership or business. To my surprise I bumped into a young lady by the name of Jennalea Brence. She was very polite to ask if I needed help but strictly in a professional manner and with no other agenda but to help. For whatever reason, we struck up a conversation, not about Keystone right off but to my delight as two friends would talk together! She took the time to get to know me a bit before hitting me with the sales pitch! Actually, it's funny that I was the one to ask about Keystone, the company, the people that work there and the overall values Keystone represent from ownership down. This young lady could not been over 25 years old but seemed to be a wise soul. I truly felt she enjoyed visiting with me and honestly giving me insight to why Keystone would be a good fit when I purchase my next vehicle here in the near future. Her conversation with me was truly authentic which I have been around enough to know when I'm being talk at and when truly talked too! She made me extremely comfortable which caught me a bit off guard. As I stated above I don't remember a time I've written a review such as this but needed to say thank you to this young lady for being sincere, honest and just herself! So Thank you for my positive experience at Keystone! I believe the people employed to represent a companies product or brand especially when dealing in a public forum is a direct reflection of managements, ownership values and the integrity for which they stand. Jennalea represented all these values and will be the reason I return to Keystone Chevrolet to do business here in the near future. Thank you!! More

routine services I normally wouldn't post something like this and I would let by gone be by gone but I truly believe that we were wronged with a service and I strongly I normally wouldn't post something like this and I would let by gone be by gone but I truly believe that we were wronged with a service and I strongly urge you to be very cautious when you take your vehicle to Keystone Chevrolet in Sand Springs. Halloween I took my Tahoe there to have it serviced. They told me that I really needed new brakes. Since Aaron is traveling and I didn't want to be caught in a bind I agreed and $350 later I walked out with new brakes/brake pads/Rotors. Two weeks later I just took Maybel to pre school and my brakes completely went out and stopped working. Thankfully I was close to home so a stopped grabbed a few items for Ellie and immediately went to the dealership telling them what had happened that I was just there to get and got my brakes replaced that if they would please investigate the problem. It took two hours and they assured me that everything was fine that there was probably air in the brake line to come back if anymore issues arise. Not even a week later when I applied my brakes they started making a horrible grinding noise. We took my car back and behold by brake caliper was not working right and it completely ate into my brake pad and destroyed my rotor. Im no mechanic by any means but I think if they would have looked at the job they just completed they would have noticed something was wrong. They quoted me $1000 for the repairs which included labor, new caliper, new brake pad kit and rotor. At this point Im very frustrated. I expressed that something must be done that it wasn't right for me to pay that amount when 1 week prior nothing was wrong. She called me back with the price down to $450. Which at the time I felt not great but better about because it needed to be fixed. When I picked up the car I asked them to explain what the $450 was for and I was literally told that they had added a whole bunch of parts that they anticipated needing but didn't end up using and just took those off. So Im still paying full price for the work. I spoke to the manager today and he justified it because instead of charging me $130 for labor he charged me $99 and took off $50. I still walked out of there paying $450 for a job that I just had done 1 month prior. I will not be using them again for anything More

I had an excellent experience shopping and buying my car at Keystone Chevrolet in Sand Springs. Arryson was the salesman, he was knowledgeable and so kind, he asked me questions until he found out what was at Keystone Chevrolet in Sand Springs. Arryson was the salesman, he was knowledgeable and so kind, he asked me questions until he found out what was key for me in the purchase of a car. I would highly recommend Arryson! More

Robert Dixon with Keystone worked hard to get me under the payments that i needed and get me in a Chevy Cruze that i really like! I appreciate the work everyone put in to work with me! the payments that i needed and get me in a Chevy Cruze that i really like! I appreciate the work everyone put in to work with me! More

My visit with keystone Chevrolet was so wonderful. Johnny Braggs the sales man at the dealership was so helpful and got what I wanted in a vehicle. Johnny Braggs the sales man at the dealership was so helpful and got what I wanted in a vehicle. More

Our experience @ Keystone Chevrolet was more than we could have ever asked for. Our salesman Chad Cummings went above and beyond to help get us into a vehicle that not only fit into our budget but that could have ever asked for. Our salesman Chad Cummings went above and beyond to help get us into a vehicle that not only fit into our budget but that we truly loved. Going to Keystone Chevrolet was worth the 1 1/2 hour drive from Arkansas. We will continue to go to Keystone Chevrolet in the future. And will recommend it tofamiky and friends. More

Second Purchase at Keystone Chevrolet This was the second time my family has purchased a vehicle from Keystone Chevrolet. Tony Winkle and Chad Cummings were very helpful and professional. This was the second time my family has purchased a vehicle from Keystone Chevrolet. Tony Winkle and Chad Cummings were very helpful and professional. I would highly recommend anyone to go there and ask for these gentlemen to help them with their new or used vehicle purchase. More