Keystone Chevrolet

Recently purchased a 2020 Trax from Keystone in SandSprings, salesman Zach Speer is the guy to go see! He is absolutely awesome!!!! He went above and beyond, and was very helpful, and patient!!!! SandSprings, salesman Zach Speer is the guy to go see! He is absolutely awesome!!!! He went above and beyond, and was very helpful, and patient!!!! More

I would like to advise against purchasing a vehicle as well as servicing a vehicle through Keystone Chevrolet. I recently purchased a 2019 Ford Expedition for $46250.00. I was so excited as this is my fir well as servicing a vehicle through Keystone Chevrolet. I recently purchased a 2019 Ford Expedition for $46250.00. I was so excited as this is my first big vehicle purchase in 10 years. The night I brought her home she was acting funny so I happened to noticed to oil sticker read the same mileage as the car as well as the car read 25% oil life left, so I returned back to the dealership the next morning and spoke to them about my concerns on the necessary checks of the vehicle and that I wanted the oil changed. Service printed off a repair order, climbed into my SUV and reset the counter to 100%, as well as put a new sticker on that said I had 3000 more miles left on the oil in the car, and sent me out the gate. They did not pop the hood and check. I then drove for a week and on my way home from my sons basketball game all sensors were screaming low oil pressure, the car lost power, started smoking and making terrible sounds. I called first thing Monday morning and spoke to a Mr. Mike Frizel who assure me and my husband that they would make it right, that they would let us out of the contract to purchase, that they would not stick us with this vehicle and apologized for it was their fault. Mind you I have had this vehicle a totally of 8 days when all of this occurred. Within 24 hours of that conversation Mr. Mike Frizel did a complete 180 said the car was fine, that it was just low on oil, (they gave her an oil change Monday after they pulled if off the wrecker but if all checks were done why would it need a change) that it was ready for pickup, and that he could not help us out any further and to basically to take a hike. I have a video of us checking the oil to which there isn’t a drop on the stick. I also have audio of Mr. Mike Frizel spouting all of his lies that he would help us. Every word that has came out of his mouth has either been an excuse or a lie. I would definitely advise against taking him at his word. So now my brand new car is sitting at Keystone Chevrolet to which it was hauled in on the back of a wrecker and now I will have to pay to have it towed to a licensed Ford dealer so they can hook up diagnostics. Who knows how long I will be without my SUV or if they can even fix it. We all know what happens to the engine when there isn’t any oil in the vehicle. There will definitely be problems. Whether they want to admit that or not. Which judging by their excellent attentions to details I’m sure they haven’t missed anything. Right?? I have been a loyal customer to Keystone Chevrolet over the years and their loyalty back to the customer is terrible. I have purchased several cars thru them and so has my family and friends, but I can tell you this isn’t the same dealership I remember dealing with in the past. This will be my last purchase with them and they will not be servicing any of my vehicles. More

I just purchased my second car from keystone and had a great experience! Ryan Rodriqius Is a great Salesman and very personable! I will recommend Keystone to all my friends and family! great experience! Ryan Rodriqius Is a great Salesman and very personable! I will recommend Keystone to all my friends and family! More

Bought a car about a month ago at Keystone Chevrolet and the experience was fantastic. I had bought another car here 20 years ago and it was a positive experience as well. Today salesman Hootie Cheatham w the experience was fantastic. I had bought another car here 20 years ago and it was a positive experience as well. Today salesman Hootie Cheatham was my guide as we looked for a vehicle to fit my needs and budget. Hootie was very personable and had a great sense of humor. Most of all, he was patient and was willing to take the time to get it right. Everyone else that I met was very friendly. I’m very pleased with my purchase and will be referring my friends and family to Keystone, as well as shopping there myself for any future car needs. More

I love Keystone but I love Brian even more! He was such a joy to work with! He was caring and funny and made sure we got everything we were looking for and has even followed up with us afterwards to ensure w joy to work with! He was caring and funny and made sure we got everything we were looking for and has even followed up with us afterwards to ensure we are happy with our purchase! Highly recommend! More

Don’t go here they were not honest in their dealings with me! I should have know when my sales person was gone the next day! Female senior citizen taken advantage of! me! I should have know when my sales person was gone the next day! Female senior citizen taken advantage of! More