Keyes Woodland Hills Honda
Woodland Hills, CA
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This place is the worst ever. The experience was not good and distasteful. The level of lies and beyond lies are worse than you can imagine. We cam in to buy a pre owned car. after everything we found out it and distasteful. The level of lies and beyond lies are worse than you can imagine. We cam in to buy a pre owned car. after everything we found out it was not certified and the warranty was not from honda. From the beginning the whole day was just bad. wasted 6 hours. with my wife and 3 kids. Do NOT GO HERE. More
I had a great experience with Frank. He was easy going. He went out of his way to give me the best service. I will definitely recommend him to any one who wants to purchase or lease an excellent car. I le He went out of his way to give me the best service. I will definitely recommend him to any one who wants to purchase or lease an excellent car. I leased a Honda Civic 2013 .I LOVE IT. More
I always get great service at Woodland Hills Honda! The service is fast & the Service Department is friendly and professional. My service advisor, Ernesto, always says hello and greets me with a smile. He service is fast & the Service Department is friendly and professional. My service advisor, Ernesto, always says hello and greets me with a smile. He calls and explains what my car needs & to let me know my car is ready to pick up. In this day & age, where you mostly hear about bad customer service, it's nice to go somewhere that strives to provide excellent customer service. It goes a long way in my book! More
I went to Woodland Hills Honda with my clients vehicle with very little information and no paperwork. Realizing this lack on my part, I expected a certain amount of run-around and toss back and forth. Car with very little information and no paperwork. Realizing this lack on my part, I expected a certain amount of run-around and toss back and forth. Carlos was the first to greet me and asked minimal but the right questions to quickly guide me out of my confusion and into the right service party. He gave me his card and then later followed up with me. He is ranked as the assistant service manager, absolutely NOT to my surprise, and will run a tight ship as service director in the future. Thank you Carlos :) Jean More
Very mean people !!!! Horrible service !!!and many many more.Spacialy Jenna , she needs to fired from her job , she dosnt know how to speak to clients. more.Spacialy Jenna , she needs to fired from her job , she dosnt know how to speak to clients. More
I have had both an outstanding sales AND service experience at Woodland Hills Honda. When I bought my car, it was the easiest car buying process I have ever gone through. My salesperson, Dave was gr experience at Woodland Hills Honda. When I bought my car, it was the easiest car buying process I have ever gone through. My salesperson, Dave was great and the general manager of the store even came to see if everything was alright and if I was happy. I've taken my car for oil & filter changes since I bought my car and I've worked with Carlos who is always courteous and so very knowledgeable about what my Civic Hybrid needs. I recommend Woodland Hills Honda and have given them a 5-star rating to anyone who is looking to buy a Honda as well as anyone looking for a great service department. Diane M. More
I hope you don’t come across my hilarious experience as a loyal customer from Keyes Woodland Hills Honda Service Department as they intentionally cut the both "right front door wiring harness" and "left fron loyal customer from Keyes Woodland Hills Honda Service Department as they intentionally cut the both "right front door wiring harness" and "left front door wiring harness" of my Honda 2003 Accord to thrive more profit out of my Insurance company. I only dropped off my car to appraise the damages engaging with insurance company. The both door wiring harnesses were totally fine with the connectors attached at the time I dropped off my car. My insurance estimate unreasonably and illegitimately got too high as their service department tried to manipulate the situation. And I foolishly trusted Keyes Woodland Hills Honda dealer to leave my car on their hands. More
Very happy with my overall experience. Customer service is great, staff is great, couldn't ask for more. I'm so happy with my new car and overall experience I had to share it with everyone. Gavin Kidwell is great, staff is great, couldn't ask for more. I'm so happy with my new car and overall experience I had to share it with everyone. Gavin Kidwell the salesman who helped me was very knowledgeable about the different models and features. I would highly recommend this dealership to all my friends and family as well everyone checking site. More
No commitment and not trustworthy. Keeps changing the price. No proper response from the dealership. Worst experience I have ever experienced in my life. I have spent over a week with multiple persons in price. No proper response from the dealership. Worst experience I have ever experienced in my life. I have spent over a week with multiple persons in the dealership and there is no follow-up and response More