Keyes Woodland Hills Honda

Keyes Woodland Hills Honda This is the best Honda dealership I've been too. Employees are friendly, honest and accommodating to my needs. They also have greats deals on their c This is the best Honda dealership I've been too. Employees are friendly, honest and accommodating to my needs. They also have greats deals on their cars whether new or used More

Refreshing Keyes Woodland Hills representatives ensured that my daughter and I did not walk in the heat and asked an uber for us so that we can get a cool drink Keyes Woodland Hills representatives ensured that my daughter and I did not walk in the heat and asked an uber for us so that we can get a cool drink from a coffee shop nearby. More

Great car, bad customer service I had a really regrettable car buying experience at Keyes Woodland Hills. I've waited for over a week for them to reach out to me to fix the situation I had a really regrettable car buying experience at Keyes Woodland Hills. I've waited for over a week for them to reach out to me to fix the situation, but they have not, so I simply wanted to let other local car buyers know about my experience. I purchased a new Honda H-RV at the end of July. I walked onto the lot prepared to buy, so long as the dealer had a manual transmission, which they did. I worked with T, who was pleasant enough at first but he became increasingly arrogant and unhelpful. While signing the paperwork, T informed me that the carwash revealed that the car was covered with tiny white spots (water marks?). I was told that I could bring the car back in for detailing to have the spots removed. I brought the car in for detailing later that week. When I returned in the evening to pick up the car, some of the spots remained, so I had to leave the car another day. At this point, I also noticed damage to my bumper; they claimed that it must have been my fault, but I hadn't noticed it beforehand so I was suspicious. I asked them to repair both the bumper and the remaining spots. When I returned again to pick up the car, there were *still* spots on the car and they had not repaired the bumper. I was told to take the car and that the sales team would reach out to me about the remaining spots. To shorten the rest of the story: my car still has spots, the bumper is still damaged, and they have still not returned my calls. I can get over the remaining spots and bumper damage (it's only a bumper), but the rude and negligent customer service is really disappointing. I love my new car, but that weird smell is bad customer service from Keyes Honda Woodland Hills. Other details from this experience: When I went to pick up my car after the first detailing, they had lost my car key. While I started off dealing with T, he passed me onto the sales manager Frank. I had an appointment with him but had to cancel; he hasn't returned my three calls. The staff continues to point out that the spots are only visible because the car is black... so if I had a different color car, they wouldn't care about the damage at all. More

Great dealership Ernesto from Service Department is very helpful and friendly. This dealership also has a reasonable price. Great waiting room with a new coffee mach Ernesto from Service Department is very helpful and friendly. This dealership also has a reasonable price. Great waiting room with a new coffee machine, a few computers and free wifi. More

Great service This is a great dealer. Perfect service . Great people Edgar Ortiz is great. Everyone treats you very nice. Weird to say but they don't push you to m This is a great dealer. Perfect service . Great people Edgar Ortiz is great. Everyone treats you very nice. Weird to say but they don't push you to make a sale they work with you to get the best deal. More

Excellent customer service I wanted to trade in my 2013 accord for a 2017 accord. Freddy was great...very knowledge and patient with us and got us the deal we wanted at the mont I wanted to trade in my 2013 accord for a 2017 accord. Freddy was great...very knowledge and patient with us and got us the deal we wanted at the monthly payment we wanted. More

Great guys I was really appreciative of the patience that the people at Woodland Hills Honda had with me. I am normally not a fan of dealerships but they Def I was really appreciative of the patience that the people at Woodland Hills Honda had with me. I am normally not a fan of dealerships but they Definitely made my experience smooth. Thanks guys More

Car buy It was a great experience buying a car at Keyes of Woodland Hills, Freddie was very helpful and got me the car I wanted. He answered all my questions It was a great experience buying a car at Keyes of Woodland Hills, Freddie was very helpful and got me the car I wanted. He answered all my questions and was very professional. I would definitely recommend my family and friends. More

Thanks! Big thank you to Michael for helping me pick out my new Honda. The whole team was very knowledgeable and patient with us. If you're looking to buy a c Big thank you to Michael for helping me pick out my new Honda. The whole team was very knowledgeable and patient with us. If you're looking to buy a car, this is the place to go. More

My daughter felt she was traded on a Camel Market Sexims at best and treated my daughter like a camel deal. If you are a female, do not go there, as they will screw you over any which way they can. De Sexims at best and treated my daughter like a camel deal. If you are a female, do not go there, as they will screw you over any which way they can. Deal was set, she was pre approved at 0.9% interest, but because she didnt want to buy their anti theft package, at $789.00 they backed out of the deal or she could pay 2.9% in interest. More