Keyes Woodland Hills Honda
Woodland Hills, CA
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Auto purchase post lease expiration Courteous, prompt, on time describes the personnel we've dealt with during our recent visit. We've been long time customers and can recommend this dea Courteous, prompt, on time describes the personnel we've dealt with during our recent visit. We've been long time customers and can recommend this dealership to friends and family. More
Honda Accord 2019 This was the easiest and best dealership to purchase a Honda. No long wait no bullying when price negotiating. Galpin was a nightmare. We will use the This was the easiest and best dealership to purchase a Honda. No long wait no bullying when price negotiating. Galpin was a nightmare. We will use them again for sure!! More
Honda Accord I found the right and perfect car for me with the help of Jason who was so patient and a great listener to a customer. I love my new car and I highly I found the right and perfect car for me with the help of Jason who was so patient and a great listener to a customer. I love my new car and I highly recommend to see Jason at Woodland Hills Honda. More
Fantastic experience It was a great buying experience. Professionalism all the way. I felt like a very important customer. Will be back to buy there in the fu It was a great buying experience. Professionalism all the way. I felt like a very important customer. Will be back to buy there in the future. More
Great deal! Very professional. Informative and realistic salesman guided me through on air suspension. I will always return to Keyes Honda Woodland Hills. They do not hold you hosta Informative and realistic salesman guided me through on air suspension. I will always return to Keyes Honda Woodland Hills. They do not hold you hostage and are friendly enough to make you want to buy. More
Speechless I just leased a new Hr-v. They delivered my car with some dirt inside ( I have a picturure ) and I have to ask twice to have it clean because there wa I just leased a new Hr-v. They delivered my car with some dirt inside ( I have a picturure ) and I have to ask twice to have it clean because there was some black glue in the front. They were too busy to kick me out the the dealer after the deal. More
We would recommend this dealership We have been to this dealership for the last 3 new cars we have leased. They have always been fair and live up to their word. Koa We have been to this dealership for the last 3 new cars we have leased. They have always been fair and live up to their word. Koa More
Shady, bait-and-switch tactics, dishonest, and rude. I've had two bad experiences at this dealership, and I'm finally done with it. Shady, bait-and-switch tactics, dishonest, and rude. The first o I've had two bad experiences at this dealership, and I'm finally done with it. Shady, bait-and-switch tactics, dishonest, and rude. The first one was with their sales department. My lease was coming to an end, so I called the dealership and spoke to Reza on the phone asking about APR rates. After giving him extensive information over the phone, he said he could definitely get me at an APR of 3.9. After that, I made an appointment with him and drove down to the dealership. I show up, fill out the paperwork, and then Reza presents me with an APR that was double what he quoted me (even with high credit score). After the shock, I tell him the APR was too high, so I was going to pass. I let him know that I wasn't happy that he quoted me something different over the phone and made me drive to the dealership for this. He then proceeds to ask me what I want my APR to be. He said he had "friends" at the bank that could give me the APR and payment I wanted. Shady much? After some back and forth, he magically comes back with an APR of 4.2. He said that was the best his "friends" could do. I was very bothered by the entire situation, so my bf showed up. We talked to the manager who defended Reza, and wasn't much help. Buyer beware! The second bad experience happened today with their service department. The gentleman that helped me was John Tataryan, and he let me know that the service I requested wasn't enough. He said I needed more services (which were more expensive), and he showed me the quotes. After asking him questions about the different types of services and why I needed them, he proceeded to tell me that maybe I didn't want to go with the more expensive service because I couldn't afford it. He further insulted me by saying he could help me out by giving me a $20 coupon (for a $350 service that was originally supposed to be $109). I asked him to cancel my appointment and left. After these two horrible experiences, I will not be returning to this Woodland Hills location and hope this never happens to anyone else. More
Leased Add Civic Everything went smooth and all staff was very professional. Only room for improvement need to take me on a service dept. tour/introduction and emphasi Everything went smooth and all staff was very professional. Only room for improvement need to take me on a service dept. tour/introduction and emphasize the Sunday service hours. More
Great service We found Ali, Alex and Adam to be excellent and very knowledgeable in handling different cars and what suited us best. We thank you for all your help. We found Ali, Alex and Adam to be excellent and very knowledgeable in handling different cars and what suited us best. We thank you for all your help. More