Keyes Hyundai

Amazing serviece The best place to get a lease from. They gave me a straight forward price and helped me with my credit and no one else could got me approved The best place to get a lease from. They gave me a straight forward price and helped me with my credit and no one else could got me approved More

2016 Hyundai Customer service was great! They answered all my questions. They made me feel comfortable and it didn't feel like a lonhgl thanks for everything Customer service was great! They answered all my questions. They made me feel comfortable and it didn't feel like a lonhgl thanks for everything More

Amazon place to bug a car from They have the largest collection of cars and the best sales person ever his name is Johnny bassous I am so glad I bought a car from him and will be ha They have the largest collection of cars and the best sales person ever his name is Johnny bassous I am so glad I bought a car from him and will be happy to bring my friends for him. Please if you want to have the best experience ask for Johnny More

Elantra Everything was great. Besides the fact that after the sales I got a letter stating I owe 400$ for early turn in. I did not expect that , I asked wheth Everything was great. Besides the fact that after the sales I got a letter stating I owe 400$ for early turn in. I did not expect that , I asked whether it was gonna happen, they said no. More

My New Car I'm very happy with my first new car! I'm very happy with the fast and friendly service they provided .I would definitely recommend this dealership t I'm very happy with my first new car! I'm very happy with the fast and friendly service they provided .I would definitely recommend this dealership to my friends and family . More

Searching for the Ultimate Sonata Hybrid Limited Our experience with Keyes Hyundai was generally good--we enjoyed interacting with Leo, his manager, and the financial staff. Leo was accommodating and Our experience with Keyes Hyundai was generally good--we enjoyed interacting with Leo, his manager, and the financial staff. Leo was accommodating and tried hard to find the right car for us. Apparently, red Hybrid Sonata Limiteds with Ultimate packages are rare! Anyway, we ended up with the car we wanted for a reasonable price--perhaps not the absolute lowest possible, but given the rarity of the car, we were generally satisfied. We had a good test drive, and the staff was attentive to us with offered amenities. The overall process was very long, mainly because of the difficulty of negotiating a dealer trade for the car we wanted. We left Keyes that night without our new car, but with the deal consummated...our new Sonata appeared a couple of days later, ready to go. I think the price negotiation could have been a bit more transparent, however, it was far, far from the worst I've experienced, and very nearly the best. I would suggest being as straightforward as possible with the customer, including an itemized price list that includes dealer cost and customer cost for each item. I realize this goes against common practice and tradition, but I think in the long run it will benefit the dealership and generate repeat satisfied customers. One other criticism: when we first contacted Keyes, we were told that the exact car we wanted was in stock. When we arrived, we were told it had been sold. I think this was due to an internal communication problem rather than a deception, so that could be improved. Anyway, in summary, the staff was good, the price was generally fair, we got nearly the exact car we wanted, and were overall satisfied with the process. More

Overpaid for car Firstly, I felt I was treated in a professional manner when I went to this dealership. However, when it came to price and financing I felt I was press Firstly, I felt I was treated in a professional manner when I went to this dealership. However, when it came to price and financing I felt I was pressured into adding options that I did not need. Because I felt pressured I did not adequately research the add ons they were pitching me, such as the KARR security system and additional warranty because the manufacturers warranty "doesn't cover everything". I was also told to drive the car off the lot, which I now know is because once you do you are unable to alter any deals or change your mind. I was very unhappy to learn I grossly overpaid for the car I received according to the average in Southern California. I've also been waiting for a response from Brooke for a month regarding a financing question. This was my first car purchase on my own and I don't completely fault the dealership because it's their job to get as much money as possible from prospective buyers, but I don't feel like I was "taken care of" and have now educated myself for any future interactions with car dealerships. More

Great experience and service It was a great experience. I thought I wasn't going to get a deal but the hyndai team worked swiftly to get us a good deal for a great car. We ended It was a great experience. I thought I wasn't going to get a deal but the hyndai team worked swiftly to get us a good deal for a great car. We ended up leaving with a brand new 2017 car. More

Got my Sonata!! Worked with great people for my car deal...Leo was very thorough in helping me with my car needs & showing me all the cool things my new car does and Worked with great people for my car deal...Leo was very thorough in helping me with my car needs & showing me all the cool things my new car does and Eddie was very helpful...even my finance lady (Lucy) was great! More

Mike Excellent sales person , very personable,customer oriented, fun, hard worker,patient, eager to please.i would definitely recommend him to friends. Gen Excellent sales person , very personable,customer oriented, fun, hard worker,patient, eager to please.i would definitely recommend him to friends. General atmosphere is very customer friendly. More