
Keyes Hyundai
Van Nuys, CA
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2,027 Reviews of Keyes Hyundai
Great Place to Buy a Car I am impressed with how well I was treated during this whole process. Bobby Hooker was so helpful explaining all the features and has made himself av I am impressed with how well I was treated during this whole process. Bobby Hooker was so helpful explaining all the features and has made himself available when I have follow up questions. Very happy -I told my brother-in-law and he leased a new Sonata from Keyes soon after I did. The environment was very clean and comfortable. More
I will come back again I was helped by Johnny bassous I went to Audi and BMW and Lexus and by far johnnny made me come back because of his polite way of representing Keyes a I was helped by Johnny bassous I went to Audi and BMW and Lexus and by far johnnny made me come back because of his polite way of representing Keyes and how he treated me in a very professional way please ask for Johnny if you want to be looked after in the best way possible. More
Excellent shopping Great service, knowable staff . Reasonable price friendly behavior . Finance manager was greate nice invirement excellent experience was the greatest Great service, knowable staff . Reasonable price friendly behavior . Finance manager was greate nice invirement excellent experience was the greatest shopping I had fast and easy More
Good buy Very professional personnel. All my questions were answered no pressure on just buying the first car I liked , their were options discussion on pros a Very professional personnel. All my questions were answered no pressure on just buying the first car I liked , their were options discussion on pros and cons for what I needed vehicle for. Thanks for helping me choose the right car and having paticiance! More
Areas For Improvement Steve Chung was excellent in explaining the features of the G90 and managing the test drive. Mr. Chung represented the dealership well. I negotiated t Steve Chung was excellent in explaining the features of the G90 and managing the test drive. Mr. Chung represented the dealership well. I negotiated the lease terms with Mr. Fefer. It was not an negotiation I would expect for a luxury vehicle. After some haggling Mr. Fefer said "would you be willing to put $X dollars down and pay $Y dollars a month" (I left the actual amounts out). When I said "yes..let's get it done" he said "wait.. I never actually offerred it" and claimed he needed to speak to the overall sales manager. He eventually came back and claimed he had confused the pricing for the G80 and the G90. As Fifer's card represents he is a "sales manager" I doubt he made such a mistake. The remainder of the negotiation went in a similar vein. More
GO SEE RICO!! Rico was extremely helpful from beginning to end. He answered all my questions and never made me feel pressured. With the help of Darin, and Steve, we Rico was extremely helpful from beginning to end. He answered all my questions and never made me feel pressured. With the help of Darin, and Steve, we were able to reach an agreement on price and I was out of the dealership within an hour. I love my new Tucson :) thanks Keyes Hyundai! More
Hyundai The employees were really nice and attentive, I was given few options about financing which was great. I'm supposed to get a gift but I have to come The employees were really nice and attentive, I was given few options about financing which was great. I'm supposed to get a gift but I have to come back for it . Anyways it was a good experience dealing business with them. Thank you all. More
Classic car salesman (not in a good way) The salesman who negotiated the price was a friendly crook. He played dumb, but was trying to take advantage of any lack of knowledge that I had. Cl The salesman who negotiated the price was a friendly crook. He played dumb, but was trying to take advantage of any lack of knowledge that I had. Classic car salesman. The salesman who did the test drive and helped with the delivery of the vehicle was very nice, professional, and went out of his way to help. More
Perfect Vehicle Chris was a pleasure to work with. I came in with the intentions to purchase a newer vehicle that would definitely be hands-free, sturdier, and safer, Chris was a pleasure to work with. I came in with the intentions to purchase a newer vehicle that would definitely be hands-free, sturdier, and safer, Chris delivered. Thank you very much Keyes Hyundai for the assistance, my vehicle is definitely appreciated. More
Excellent customer service! Everyone over at Keyes Hyundai in Van Nuys provided excellent customer service and made my car buying experience super easy and enjoyable! Special tha Everyone over at Keyes Hyundai in Van Nuys provided excellent customer service and made my car buying experience super easy and enjoyable! Special thanks to Chris Keil for helping me choose the right car for me- Chris really went above and beyond to help me, and it is very much appreciated! More