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Keyes European

Van Nuys, CA

Overview
Reviews
4.4
302 Reviews
Call Dealership (818) 574-5053

5400 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 302 reviews

May 26, 2023

EDVARD of Keyes Mercedes is wonderful. All is fixed. I always feel very well taken care of. More

by Jayjsilverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edvard, Sean Davisson
Report | Print
May 30, 2023 -

Keyes European responded

Thanks for choosing us to service your vehicle! We appreciate your business and hope to see you in the future. Safe travels!

May 25, 2023

The personnel are impeccable and treat their customers like royalty. They are informative and know their product intimately More

by amichaels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilan Lazarovitz
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May 30, 2023 -

Keyes European responded

Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

May 25, 2023

Mike Conover, a service representative, is the best! He takes care of whatever my car needs honestly and fairly! More

by klohrso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conover
Report | Print
May 30, 2023 -

Keyes European responded

That's awesome to hear! Thank you for the review and we hope you'll consider working with us again.

May 25, 2023

Andrew is an excellent service representative! Please recognize his customer service style! I’m a 10 year client, Andrew has always cared for our Mercedes family. Thank you Carl More

by carlsprayberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew C. “Services Department”, Sean Davisson
Report | Print
May 26, 2023 -

Keyes European responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

May 23, 2023

Milton my technician was prompt, courteous and helpful. I was very pleased with the condition of my car. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
Report | Print
May 25, 2023 -

Keyes European responded

We're happy that you had a 5-star experience, Claudia! Our experts always aim to provide only the best service to our customers. We are happy to hear that Milton and our team were able to finish your service sooner than expected. We hope your vehicle continues to run great for many more miles! We look forward to working with you again in the future. Have a great day!

May 21, 2023

Victor was very professional and very helpful, and kind. He was very responsible to answering my phone and helping me with my car and my questions. He is doing a great service and he is taking care of his c More

by Elena Dimitrova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
May 22, 2023 -

Keyes European responded

That's great to hear! Thank you for reviewing us. We appreciate your time and hope to see you again.

May 17, 2023

Highly efficient service for my E300. Keyes did a grate job from scheduling through the service, cleaned the vehicle, and was helpful as I was in a time crunch. They were sensitive to i More

by Christopher Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Davisson
Report | Print
May 22, 2023 -

Keyes European responded

Thank you so much for the 5-star review! Thank you for taking the time to review us!

May 16, 2023

prompt explained service with empathetic service managers clean facility treated with respect Will return for nexrt service More

by marlou44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Davisson
Report | Print
May 17, 2023 -

Keyes European responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

May 15, 2023

We had a pleasant experience with out last visit . Thank you for all your hard work. More

by Sam K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Davisson
Report | Print
May 16, 2023 -

Keyes European responded

Thanks so much for the 5-stars! We appreciate your time!

May 12, 2023

Scott in service was amazing! He got me in and out within minutes and made the process as smooth and professional as it can be! Thank you Keyes Mercedes :) More

by Lidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott service
Report | Print
May 15, 2023 -

Keyes European responded

Thanks so much for choosing us to service your vehicle! We appreciate the kind words and hope to see you again in the future.

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