Keyes European
Van Nuys, CA
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appointments are incorrectly scheduled,since it took almost three days to have an inspection to find out the defect.It is reasonable to have an answer at least a day after appointment if not the same da almost three days to have an inspection to find out the defect.It is reasonable to have an answer at least a day after appointment if not the same day. More
Keyes European Service department and its service advisors are really professional, nice, kind and understanding people. They genuinely go out of their way to make sure things are done correctly. The advisors are really professional, nice, kind and understanding people. They genuinely go out of their way to make sure things are done correctly. They turn stress, as no one likes to go get a car serviced or repaired, into a pleasurable visit. More
Jamila Calderon sold the 2023 MB GLC 300 4Matic to me. She is the best of lot at Keyes European, customer focused, responsive and result oriented. She made a great deal with me on lease terms and also to She is the best of lot at Keyes European, customer focused, responsive and result oriented. She made a great deal with me on lease terms and also took care of trade-in. This dealership is the best. More
The dealership is bright and clean. The personnel are outstanding from the front desk reception to sales and service. My salesperson Evelyn was very nice and professional with great int The personnel are outstanding from the front desk reception to sales and service. My salesperson Evelyn was very nice and professional with great interpersonal skills. Her sales manager Kelly is outstanding and went out her way to help me. Yvette and Daniel in service are just as great. I was treated very well by everyone and can recommend this dealership without question. More
Andrew is an excellent service representative! Please recognize his customer service style! I’m a 10 year client, Andrew has always cared for our Mercedes family. Thank you Carl Please recognize his customer service style! I’m a 10 year client, Andrew has always cared for our Mercedes family. Thank you Carl More