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Keyes European

Van Nuys, CA

4.4
302 Reviews

5400 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 302 reviews

June 02, 2023

Very satisfying with service work and efficient on time please with treatment will definitely come back again More

by farbulubil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jun 05, 2023 -

Keyes European responded

Thank you for the review and positive feedback! We appreciate your time and hope to see you again!

June 01, 2023

This dealership wonderful service. Mr. Elly great person and great service. . Honest and best service More

by Miketaj786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Davisson
Jun 02, 2023 -

Keyes European responded

Thanks so much for the high rating! Please reach out if you have questions. Drive safe!

Jun 03, 2023 -

Miketaj786 responded

All great services

May 30, 2023

Mike Conover is the best service technician I have ever worked with — efficient, time sensitive and knowledgable. More

by hjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conover
May 31, 2023 -

Keyes European responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

May 29, 2023

Always attentive. Very friendly and professional. Timely work.. Mr.Conover is an excellent advisor and very knowledgeable. He has arun slept helped me over the years More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.Conover, Sean Davisson
May 30, 2023 -

Keyes European responded

We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

May 28, 2023

I appreciate for the outstanding advice and service provided by Milton Carias. He is the best. I am very happy for the excellent service at Keyes European, Mercedes Benz in Van Nuys. I highly recommend More

by edbonilladds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Carias, Sean Davisson
May 30, 2023 -

Keyes European responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

May 27, 2023

appointments are incorrectly scheduled,since it took almost three days to have an inspection to find out the defect.It is reasonable to have an answer at least a day after appointment if not the same da More

by hab1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniil Khulpin was very helpful ,professional and courteous.
May 30, 2023 -

Keyes European responded

Thanks for your feedback! We appreciate your time and we'll relay this to our team. We appreciate your time and business.

May 26, 2023

Mike always goes out of his way to make sure I get the best service. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conover
May 30, 2023 -

Keyes European responded

Thanks for the 5 stars! We appreciate your review and look forward to your next visit.

May 26, 2023

The dealership is bright and clean. The personnel are outstanding from the front desk reception to sales and service. My salesperson Evelyn was very nice and professional with great int More

by jallen936
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Andrade, Kelly Gugerty, Yvette Rostamo, Danill Khlupin
May 30, 2023 -

Keyes European responded

That's great to hear! Thank you for the kind review and hope to see you again in the future!

May 26, 2023

Jamila Calderon sold the 2023 MB GLC 300 4Matic to me. She is the best of lot at Keyes European, customer focused, responsive and result oriented. She made a great deal with me on lease terms and also to More

by anandshreekar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamila Calderon, Sean Davisson
May 30, 2023 -

Keyes European responded

Congrats on your new ride! We appreciate the review and hope to work with you again. Please reach out if you have any questions. Safe travels!

May 26, 2023

Keyes European Service department and its service advisors are really professional, nice, kind and understanding people. They genuinely go out of their way to make sure things are done correctly. The More

by advanceco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edvard Avetyan, Gary Papazian, Kirk Wallace, Ricardo Martinez, Sean Davisson
May 30, 2023 -

Keyes European responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

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