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Keyes European

Van Nuys, CA

4.3
295 Reviews

5400 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 295 reviews

November 01, 2023

Excellent service thanks to John the manager love my Benz! It’s beautiful to me More

by Joyce Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John manager
Nov 03, 2023 -

Keyes European responded

Hi Joyce, thank you for your kind words! We're thrilled to hear that you had a great experience with our manager, John and that you love your new vehicle. Enjoy your beautiful new car!

October 30, 2023

This dealership has plenty of cars to choose from. It’s clean and organized and everyone is very friendly, approachable and friendly. More

by aemamaliger
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ilan Lazarovitz and Jacob pineda , Sean Davisson
Nov 03, 2023 -

Keyes European responded

Hi, thank you for your kind words! We're glad to hear that you found our dealership clean, organized, and our team friendly and approachable. We strive to provide a wide selection of cars for our customers. We appreciate your feedback!

October 21, 2023

very good very fast service, it is me second car from them and will be back in 3 years for sure More

by lusinek500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Davisson
Oct 23, 2023 -

Keyes European responded

Hi Lusinek, thank you for your kind words! We're thrilled to hear that you had a great experience with our fast and reliable service. We look forward to serving you again in the future when you're ready for your next car.

September 28, 2023

Great prices , location is very convenient inventory of cars is amazing , staff is very helpful More

by Parvinder22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew , Sean Davisson
Oct 05, 2023 -

Keyes European responded

Thank you so much for your kind words and positive review. We're thrilled to hear that you had a great experience with our prices, location, inventory, and staff. We appreciate your support and look forward to serving you again in the future!

August 31, 2023

They bait and switched the price of a car I custom ordered one year ago. Some shady manager named Charlie walks up to me and says sorry we cannot sell you the car at this price. I told him I had alrea More

by pkashani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie , Sean Davisson
Sep 06, 2023 -

Keyes European responded

Hi Pkashani, we apologize for any confusion or inconvenience you experienced. We strive for transparency and will look into this matter with our team. We appreciate your feedback and hope to have the opportunity to address your concerns in the future.

August 17, 2023

Ilan was great in my recent purchase of a Sprinter Van. I have purchased several vans from Ilan and referred many people to Keyes, its always been a 5 star experience and really fair pricing. More

by Cardiff Campervan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ilan
Aug 21, 2023 -

Keyes European responded

Congratulations on the new Sprinter van! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

August 07, 2023

Casey from the dealership gave us exceptional service. Casey’s friendly and professional demeanor made this whole experience the most enjoyable one I’ve ever had at a dealership. I would highly recommend C More

by Jostepan4@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Sean Davisson
Aug 08, 2023 -

Keyes European responded

Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

August 07, 2023

I recently decided to make a jump to a luxury brand vehicle, and I chose Keyes to help me find the right vehicle for me. The Keyes team which consisted of Karlo, T, Walter and Charlie were able to pro More

by robertv.23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Karlo Bantan, T, Walter, Charlie , Sean Davisson
Aug 10, 2023 -

Keyes European responded

Thanks for your honest feedback. We're sorry you had a bad experience. We always strive to ensure our customers feel welcomed and respected. We apologize if we missed the mark. If you'd be willing, we'd love a chance to speak with you directly about your visit. Please feel free to email our Sales Manager at salhindi@keyesmercedes.com.

August 04, 2023

Manager mr Ilan was very helpful and knowledgeable and gentleman . He saved my deal . Mr Ilan is very good More

by Gkamy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Davisson
Aug 08, 2023 -

Keyes European responded

We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

July 24, 2023

I went in without appointment and was helped by Casey, assistant to Gary Klein. I have dealt exclusively with Gary over the years and received the same excellent service from Casey. He expedited the finan More

by sgenender
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey (Gary Klein assistant), Sean Davisson
Jul 25, 2023 -

Keyes European responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

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