Keyes European

Armen did exactly what we wanted in structuring a deal. We appreciated his responsiveness and attention. We appreciated his responsiveness and attention. More

Worked with Ilan. The experience was amazing. So easy and seamless. I would give SIX stars, but there was only 5 Stars to click on!!! The experience was amazing. So easy and seamless. I would give SIX stars, but there was only 5 Stars to click on!!! More

i am very happy for the service given to me for my Mercedes by Rahi , service manager. Mercedes by Rahi , service manager. More

I am giving this dealership 1 star just because it is clean, it gets a zero in all other aspects. The staff is crooked. My wife left her sunglasses in our old vehicle when we leased a new one. She called clean, it gets a zero in all other aspects. The staff is crooked. My wife left her sunglasses in our old vehicle when we leased a new one. She called the very next day but there was zero follow up on the staff's part. We sent multiple texts but nothing was done. They were stolen. Then, as if theft wasn't bad enough, the terms on the contract weren't what we agreed on. Shame on me for falling for one of the oldest tricks in the book. I didn't notice until later. Buyer absolutely beware of this dealership!! Try Mercedes of Downtown Los Angeles for a better experience. I will be sending letters to the Mercedes corporate office and the CA Attorney General, and will be filing complaints with the BBB, Pissed Consumers, Consumer's Advocate and various other agencies and review sites. I am considering contacting the local news. This dealership needs to be exposed. I will also be sending copies of the texts confirming the agreed upon terms to all of the above. Shame on this dealership and on Mercedes as a whole if they condone these practices. More

Can't believe this is a Mercedes dealership. Does not meet the standards. Bought a car and left it for a minor issue that should have been fixed in an hour. Took it in twice within the 1st month Does not meet the standards. Bought a car and left it for a minor issue that should have been fixed in an hour. Took it in twice within the 1st month owned. Kept it for the week this past time. Nothing done and no returned calls. No follow up. No loaner. Owned Mercedes for over 30 years. Never had an experience like this. Very Sad. Thought being a loyal customer meant something. More

I’m very happy withe the service Milad presented and helped me to find and purchase my favorite car. Thank you helped me to find and purchase my favorite car. Thank you More

I had an amazing experience with Anastasia. Such a really sweet, kind patient lady. I went in December and was undecided so I kept in touch with her via email and over the phone and in January Such a really sweet, kind patient lady. I went in December and was undecided so I kept in touch with her via email and over the phone and in January I saw the car I wanted mercedes-Benz, GLA 45 AMG and I fell in love with the design and horsepower. I got a great deal on it and I highly recommend Anastasia to my friends and family. More

Very smooth operation. Everybody has a specific job they do efficiently. Always a pleasant experience. Everybody has a specific job they do efficiently. Always a pleasant experience. More

They shipped the car without the proper paperwork for me to register the car in my state now they are saying I need to call the bank and the bank saying that’s the dealership responsible. to register the car in my state now they are saying I need to call the bank and the bank saying that’s the dealership responsible. More

Very poor sales person forcing costumers and harassing to buy car. I have 2 cars from keys European but this time I had very bad experience with sales person Vladimir buy car. I have 2 cars from keys European but this time I had very bad experience with sales person Vladimir More