Keyes European

horrible experience... bait and switch tactics.. If giving a ZERO start was possible they would have gotten it. I went to return my lease to the dealership, they told me if I buy a car from them If giving a ZERO start was possible they would have gotten it. I went to return my lease to the dealership, they told me if I buy a car from them they will waive the disposition fee. I had checked with MBZ financial they had confirmed that if I buy a car they will waive the fee. When I went to the dealer this was something that was agreed to however never delivered. This was made known to the sales person and the finance department that the only reason purchasing a car from them was to waive that fee. After 2 weeks I received an invoice from MBZ financial and it was sent to the sales person at the dealership and I was told to ignore it... I received another and a call from MBZ financial and I was informed that the dealer had financed the car with Wells Fargo instead of MBZ financial and they can not waive it. I explained to them and they said they will contact the dealership. I contacted the sales person and he told me to contact the general manager at the dealer... After being ignored for 3 months, he decided to reply to one of my emails and said he told Illan (sales person) and Reza (finance) to handle this which they failed at doing so.. In fact Ilan told me to contact Darren (General Manager)!!! This dealership is an example of bait and switch dealer.. They will say anything to get you to sign the paper and never deliver. No only I will not purchase another car from this dealership, I will not purchase another MBZ. More

They made my experience very easy and quick The salesman Arthur made my car leasing experience at Mercedes a very good one! I would reccend this location to family and friends. Thank you The salesman Arthur made my car leasing experience at Mercedes a very good one! I would reccend this location to family and friends. Thank you More

Fantastic Johnny was amazing. He was kind, friendly, and extremely helpful. He was highly recommend by a friend and I completely see why. I will buy cars fro Johnny was amazing. He was kind, friendly, and extremely helpful. He was highly recommend by a friend and I completely see why. I will buy cars from him in the future. More

Great service a-z; how a car buying experience should be Very knowledgeable accomodating and experienced employees. Quick and easy car leasing experience straight to the point and competitive. Used to go to Very knowledgeable accomodating and experienced employees. Quick and easy car leasing experience straight to the point and competitive. Used to go to bh mbz, now I won't I anywhere but Keyes. Great staff and quality of service speaks for itself. More

Keyes is the only place I'll buy The entire experience is terrific and comfortable and not only the sales experience but also service for the life of the car. Recommend Keyes European The entire experience is terrific and comfortable and not only the sales experience but also service for the life of the car. Recommend Keyes European to anyone and everyone! More

Excellent My salesman was very professional fast and easy. It is the second car I have purchased from him. I will definitely recommend anyone in the market to t My salesman was very professional fast and easy. It is the second car I have purchased from him. I will definitely recommend anyone in the market to try them first. The signing process went fast and they were not pushy. More

Walter is the best Walter is very helpful he got me a wonderful deal on my car. I recommend going to him if you need a car. It was super quick and easy when purchasing m Walter is very helpful he got me a wonderful deal on my car. I recommend going to him if you need a car. It was super quick and easy when purchasing my car. More

awesome I purchased a 2007 E350 3 years ago and I went to Nick again asking for help on leasing a new car. He was very helpful and very patient. I will defini I purchased a 2007 E350 3 years ago and I went to Nick again asking for help on leasing a new car. He was very helpful and very patient. I will definitely recommend my friends and family More

Great deals! Highly recommend.Come and experience the best d Salesman were friendly and accommodating.Well knowledgeable about their vehicles.Give me an irresistible deal. I highly recommend it!Come and experien Salesman were friendly and accommodating.Well knowledgeable about their vehicles.Give me an irresistible deal. I highly recommend it!Come and experience the majic of Keyes Mercedes 👍👍👍 More

Great service, great cars Sales Consultant Ron Adi was very helpful with vehicle selection providing detail answers on all questiins I asked and demonstrating different car's f Sales Consultant Ron Adi was very helpful with vehicle selection providing detail answers on all questiins I asked and demonstrating different car's features during the test drive. Sales Manager Huck was very reasonable during the price negotiation and Finance Manager Bobby Vardanyan helped to get a loan with interest rate lower than any bank offered on the internet. It was my best car buying experience ever. More