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Keyes European

Van Nuys, CA

4.3
297 Reviews

5400 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 297 reviews

September 01, 2024

He is a honest and polit and follow up man . I am very satisfy him . More

by khoshbakht50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milad , Sean Davisson
Sep 03, 2024 -

Keyes European responded

Thank you so much for your stellar feedback! We're thrilled to hear about your positive experience. Our team strives for honesty and excellent follow-up, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again!

August 26, 2024

Not only is this Mercedes dealership the best Mercedes dealer in Los Angeles, they are the best dealership in Los Angeles, hands down. I have bought 3 cars from Ilan Lazarovitz in the last 4 years and cou More

by Dana K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilan Lazarovitz
Aug 28, 2024 -

Keyes European responded

Thank you, Dana! We’re thrilled to hear about your fantastic experiences with Ilan and our team. Your loyalty means the world to us, and we’re so glad we could help you find the perfect vehicles. We look forward to serving you again in the future!

August 20, 2024

I had an outstanding experience at the dealership. The entire team was exceptional, making this the easiest and best car-buying experience I’ve ever had. Sales Manager Sidney made the process incredib More

by pirzaym
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney
Aug 21, 2024 -

Keyes European responded

Hi Pirzaym, thank you for sharing your fantastic experience at our dealership. We're thrilled to hear that Sidney, Yakov, and Henry provided exceptional service during your car-buying journey. Our team is dedicated to making the process smooth and seamless for all customers. We appreciate your recommendation!

August 19, 2024

So great and easy to work with! Went above and beyond my expectations. extremely happy with my new car! More

by Dar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Davisson
Aug 20, 2024 -

Keyes European responded

Hi Dar, thank you so much for the kind words! We are thrilled to hear that you had a positive experience with us and that we exceeded your expectations. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future.

August 10, 2024

I used to live in Los Angeles and recently moved to Florida. Three months, I leased my car from Los Angeles, and when I was talking with the salesman, he mentioned that the lease agreement was for thre More

by ali_m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman
Aug 12, 2024 -

Keyes European responded

Ali, we're truly sorry to hear about the issues you may have faced and the frustration this situation has caused. The experience you described is far from the standard we aim to uphold. We sincerely apologize for the miscommunication regarding the lease agreement, as well as the challenges you've faced with your vehicle. Your feedback is crucial, and we appreciate you bringing these issues to our attention. If you'd like to discuss this matter further, please contact our Guest Relations Manager at fernandagarcia@lithia.com. We'll use your feedback to improve our services moving forward. Thank you.

August 06, 2024

Boris Piesman was an excellent sales person and made the process easy and painless. Even fun!! More

by lindafeferman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Piesman, Sean Davisson
Aug 07, 2024 -

Keyes European responded

Hi Linda, thank you so much for sharing your positive experience with us! We're thrilled to hear that Boris provided excellent service and made your car buying process easy and even fun. We appreciate your feedback and hope to see you again in the future!

July 25, 2024

The best service ever , I love the sale people , they make it happen , super happy More

by elizzafer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamilah , Fernando, Sean Davisson
Jul 29, 2024 -

Keyes European responded

Hi! Thank you so much for the kind words and 5-star review! We're thrilled to hear that you had such a positive experience with our sales team. It's always our goal to make our customers happy. We look forward to serving you again in the future!

July 18, 2024

While I enjoyed the experience of working with this dealership overall, the sales person involved was relatively new to MB vehicles was unaware of several features on the car that I later found to be t More

by EBC3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank (Sales) and Danny (Finance), Sean Davisson
Jul 19, 2024 -

Keyes European responded

Hi, thank you for sharing your experience with us. We appreciate your feedback and will work with our team to ensure our sales staff are knowledgeable about all features of our vehicles. We hope to have the opportunity to serve you again in the future.

July 14, 2024

Great deal, nice people, bought two vehicles from them and got GREAT DEALS both times. First was with Johnny Casholia and just recently with Preeti Singh who was wonderful to work with. Shout out to Kirk More

by Markdew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preeti Singh
Jul 15, 2024 -

Keyes European responded

Hi, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great experience with Johnny and Preeti. Kirk will be happy to know that he could help push your deal through. We appreciate your business and hope to see you again soon!

May 24, 2024

The best service. King was the best! Gave amazing service, great deal, and great personality! More

by shushanmikayelyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
King Butler
May 28, 2024 -

Keyes European responded

Hi Shushan, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with King. We strive to provide excellent service and it's great to know that we hit the mark for you. We look forward to serving you again soon!

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