
Keyes European
Van Nuys, CA
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Crooked liars Bought a mercedez Benz sprinter from shaq. The lied from start to finish. They actually gave me 5 pct rate on my deal. When I have a 740 credit. It Bought a mercedez Benz sprinter from shaq. The lied from start to finish. They actually gave me 5 pct rate on my deal. When I have a 740 credit. It says 3 pct on the official Mbz website. Stay away from theseterus crooks. They have no Integrity More
Deceptive and discriminating Recently tried to purchase 2016 SL400 from Mercedes dealership, Keyes European at 5400 Van Nuys Blvd., Van Nuys, CA. Advertised price was $75,200 on Recently tried to purchase 2016 SL400 from Mercedes dealership, Keyes European at 5400 Van Nuys Blvd., Van Nuys, CA. Advertised price was $75,200 on their website. After numerous emails, I called and spoke to Nick Chaar, internet salesman, about the vehicle and informed him that I was in Idaho and asked what their policy was for someone interested in buying the car but paying the sales tax and registering in Idaho. He informed me that at buying the car, we pay the sales tax for state we will be registering the car in and he would give me a 3 day temporary license for us to get back to Idaho to register. I spent the next day putting together financing and making travel arrangements to get to California. I then emailed Nick, asking for confirmation of our appointment to see the car, test drive, and then purchase. I received an email back informing me that he could not sell me the car as I was out of state. I phoned both him and his manager, where I was again informed that they do not sell to out of state customers. I purchased both of my previous Mercedes vehicles in Texas and licensed both in Idaho without any problems. If they do not sell to out of state customers, they should state it clearly on their website, and I should have been informed in my first phone call to Mr. Chaar -- long before I went to the trouble of making financial and travel arrangements. This is discriminatory, fraud, and deceptive and all potential customers of this dealership should be warned. More
Great My salesperson Danny was amazing and very helpful and accomaditing. He made sure I got the deal I wanted and I was able to stay in my budget. My salesperson Danny was amazing and very helpful and accomaditing. He made sure I got the deal I wanted and I was able to stay in my budget. More
Wonderful Excellent service. Very polite, Accomodating, just superb! Would recommend to all my friends. Our sales person made sure that we are happy with our c Excellent service. Very polite, Accomodating, just superb! Would recommend to all my friends. Our sales person made sure that we are happy with our choice. Can't say enough good things. They went out of their way more than once. Will definitely come back. More
GL450 Great service! Ben and Noel were extremely helpful. Both very knowledgeable about my new GL450. I felt completely taken care of. It was a very smooth Great service! Ben and Noel were extremely helpful. Both very knowledgeable about my new GL450. I felt completely taken care of. It was a very smooth transaction. More
Amazing! My day at this dealership was amazing I had the best experience ever. It was my frist time buy a car and they did there best to get me the best deal f My day at this dealership was amazing I had the best experience ever. It was my frist time buy a car and they did there best to get me the best deal for my car and I'm very very happy with all there servers. More
The best Mercedes Benz dealership!!!! Totally recommend Keyes European Mercedes Benz!!! Super knowledgeable and always provide great customer service. Joe is the best! Very professional an Totally recommend Keyes European Mercedes Benz!!! Super knowledgeable and always provide great customer service. Joe is the best! Very professional and don't want to go to other dealership because of him!!! Rami was great, too!!! After I got my new car, he follows up how everything is doing! What an excellent customer service! Anna who is a finance officer helped me as well!!! She's very kind and professionally resolved the issue I had. Will return to Keyes European for my next car for sure!!! Overall, I had a great experience with Keyes European and this is the place if you are looking for Mercedes Benz for your next car!!! More
Excellent care David took excellent care of us. He listened to what I wanted and found my perfect car. He even found the card key I had left in my old car when I tur David took excellent care of us. He listened to what I wanted and found my perfect car. He even found the card key I had left in my old car when I turned it in. More
Great purchase I just purchased a brand new c300 coupe from Arthur and he was fantastic! Super patient and showed me all the different options for the car and gave m I just purchased a brand new c300 coupe from Arthur and he was fantastic! Super patient and showed me all the different options for the car and gave me the best deal of any dealership/dealer. I will definitely recommend him to everyone in the future! So happy with my new car!! More
New Lease Jadd was great to work with and I'd recommend him to friends. I don't recall the persons name that assisted with all the forms but he was also great Jadd was great to work with and I'd recommend him to friends. I don't recall the persons name that assisted with all the forms but he was also great to work with. More