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Keyes European

Van Nuys, CA

4.3
295 Reviews

5400 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 295 reviews

April 23, 2018

GRIFTERS A third world bazaar wrapped within a gorgeous showroom staffed by an army of grifters. Gave them an order for a new factory e400 82K cabriolet afte More

by DavidO
Recommend Dealer
No
Employees Worked With
Danny and Vee
April 20, 2018

Over charged and poor post sale service The worst kind of old school dishonest and manipulative sales person. Made promises that were not delivered on. Tried to switch the car from the one I More

by Fr.Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
February 12, 2018

Warning to the Mercedes Customers: DO NOT Buy a car from Key DO NOT Buy a car from Keyes Mercedes this is a dishonest dealership. BAIT AND SWITCH!!! What old world car dealer thinks they can still conduct busin More

by Mic92660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
January 28, 2018

Easy purchase Ilan is a smart and considerate gentleman. He made buying a car not just easy but enjoyable. We were unable to visit the dealership. We negotiated all More

by Laguna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilan
October 02, 2017

Rip off experts! Stay away Got my new C 300 lease their. sales reps are rude unprofessional and lying to your face only to get your credit card! stay away !!! Managers ar More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis
August 03, 2017

Buyer Beware! I purchased my used 2013 Mercedes E350 from Keyes European and all seemed well until 4 months later I called the DMV to see where my license plates we More

by Dhess7911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simon
July 09, 2017

The worst service dept I have been in the last 25 years As a dealer been in the used car business for the last 25 years, and been in so many different service dept and specially MBZ service , clearly this i More

by Niku10
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karen
June 09, 2017

Worst service dept I have ever encountered! God be with you if you have to deal with them. I took my C300/2015 for a diagnostic service and repair; it took them ONE week to tell me they don’t k More

by FF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
it was a nick name- can't remember.
June 01, 2017

the worst dealer in the USA ! Probably the worst experience ever had at a dealer. do yourself favor DO NOT GO TO Keyes European Mercedes Benz ! they made me hate MB no joke the w More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rami
May 12, 2017

Horrible Experience I came in for service before a road trip across country to Texas. I was denied service because my service light wasn't on and dash read that I had 130 More

by Courtney007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I wish I had the guys name I could possibly figure it out I someone had returned my call
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