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Key Hyundai of Salem - Service Center

Salem, NH

4.3
435 Reviews

435 Reviews of Key Hyundai of Salem - Service Center

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January 18, 2024

They were very friendly and everything was done right. Great people. Very professional. Will be back. More

by mfrockit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Case
Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Hyundai of Salem, we look forward to having you as one of our valued customers for many more years to come! Your friends at Key Hyundai of Salem

January 18, 2024

The dealership and salespeople were exceptional. When I dealt with a sales rep, I was greeted with warm smiles and friendly faces. The salespeople were knowledgeable about the cars they were selling More

by mctsb00
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you for choosing Key Hyundai of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Your friends at Key Hyundai of Salem

January 17, 2024

Friendly, prompt service. No problem making appointments. Cars taken in for service at scheduled time. Work accomplished in a timely manner More

by mikeo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Graveline
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Your friends at Key Hyundai of Salem

January 17, 2024

Staff is great! Would highly recommend the service department for any repairs needed for your vehicle. Oh, and Britney is awesome!!!! More

by davilesaviles92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
Jan 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem

January 17, 2024

Service manager AJ was rude to me, not cordial at all. Worst treatment ever. This was by far the worst service I have received. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Key Hyundai of Salem responded

We’re disappointed to hear about your experience with our team. We would love to know more about how we can improve. Please don’t hesitate to reach out to our management team at 603-841-3099 at your earliest convenience. Thanks, Your Friends at Key Hyundai of Salem.

January 17, 2024

Hi. Erik was my sales person and he was terrific. We had a few issues with paperwork but it all worked out. I had a great experience with key Hyundai an More

by TRICIATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Despite the paperwork hiccup, it seems like everything went smoothly which is what matters most to us…your experience! We appreciate your feedback and support. Please keep in touch and safe travels!

January 17, 2024

Service manager bent over backwards for my situation. The work that was done. Made my car run like new. More

by jptomaselli
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Key Hyundai of Salem responded

Thanks for leaving us with such a great review. We appreciate your feedback and support. Safe travels!

January 17, 2024

Brandon is the best. He is kind and friendly.He does not laugh at my service questions and does his best to give me an answer or finds someone else who can.He takes the t More

by WNG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brandon delivered such a great experience! Your friends at Key Hyundai of Salem

January 16, 2024

Great service! Really helped me get in and out quickly and helped me find the best car I’ve owned! More

by M2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flowers
Jan 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

Very friendly and professional. exceeded my expectations. Process was smooth and efficient. No high pressure More

by Ron.Pritts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you so much for your excellent review, Ron! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

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