Key Hyundai of Salem - Service Center

Excellent Customer Service! Mike was amazing in helping us fix our Sonata. He went over and above by communicating with us promptly and getting us a loaner vehicle! Mike was amazing in helping us fix our Sonata. He went over and above by communicating with us promptly and getting us a loaner vehicle! More

tires Got a blow out and they replaced my tires no hassle I thought the price was right and even though they didn't have the tires in stock they got them fo Got a blow out and they replaced my tires no hassle I thought the price was right and even though they didn't have the tires in stock they got them for me and I was out of there in no time. More

Great service Had a wonderful experience. Mike was very helpful and response! The service team was able to fix the problem ASAP. I would highly recommend them. Had a wonderful experience. Mike was very helpful and response! The service team was able to fix the problem ASAP. I would highly recommend them. More

Overall the service experience went well. I had to clean a glob of grease off of my dashboard so I rated the service center "good" but not "excellent." Also, there was some packaging debris le I had to clean a glob of grease off of my dashboard so I rated the service center "good" but not "excellent." Also, there was some packaging debris left on the passenger seat of my car that I had to discard. I would expect that all of that should have been done by the tech that was working inside my car. More

Service I had to wait a few days to get my car for a starter issue. Not sure If the service department was understaffed or if they were extremely busy. If i I had to wait a few days to get my car for a starter issue. Not sure If the service department was understaffed or if they were extremely busy. If it wasn’t for that, I would of gave 5 stars. I’m big on customer service so Mike was very patient with me and always answered the phone. More

Hyundai I recently had my Hyundai serviced. The service was excellent and the staff Was courteous and professional. The wait time was good. I will be back I recently had my Hyundai serviced. The service was excellent and the staff Was courteous and professional. The wait time was good. I will be back More

In and out real fast I just had a rejected sticker fixed. My car failed because of chip in windshield. Got it fixed, right in right out. Gary is a good manager and is very I just had a rejected sticker fixed. My car failed because of chip in windshield. Got it fixed, right in right out. Gary is a good manager and is very friendly and courteous. More

My service Service was great. I took the shuttle from the dealer and they picked me up promptly when my vehicle was done. Gary was very courteous and customer fr Service was great. I took the shuttle from the dealer and they picked me up promptly when my vehicle was done. Gary was very courteous and customer friendly as usual. I have never had a bad experience there. More

Service was great Mike at the dealership was very good! Helped recommend services I needed but moved on when there were certain things I didn’t want to take care of at Mike at the dealership was very good! Helped recommend services I needed but moved on when there were certain things I didn’t want to take care of at that time . More

Hyundai Tucson Exceptional service and great attitude. Knowledgeable and friendly. Appreciated their honesty about what service I needed. Took the time to go over Exceptional service and great attitude. Knowledgeable and friendly. Appreciated their honesty about what service I needed. Took the time to go over my record to be sure what services I needed and what services were already done. Because of the honesty and sincerity that was provided, strengthens my trust in that service department. I don’t hesitate to continue bringing my automobile back for future service. More