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Key Hyundai of Salem - Service Center

Salem, NH

4.3
436 Reviews

436 Reviews of Key Hyundai of Salem - Service Center

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September 22, 2023

Great service. The staff was welcoming and explained the work and also completed that in no time. More

by singh.neerav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case
September 22, 2023

I have an invoice for 440. 28 and a payment of 625.28, I don't know 😕 More

by JUANLOPEZUSA387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Marrero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Key Hyundai of Salem responded

Hi Juan, we're sorry to hear there was miscommunication about the amount you were charged on your invoice. I'll be sure to have our Service Manager contact you right away to discuss further and find a resolution. We appreciate your feedback and will speak with you soon.

September 22, 2023

Absolutely great customer service and very friendly and helpful staff. I would definitely share my wonderful experience with people I know. Keep up the great job.👍🏾 More

by amandasaiwai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy , David Flowers, Jeremy Case
September 13, 2023

I have purchased 4 cars here. I am very happy with the dealership ship especially with A.J. in the service department and Russ in the parts department. Please thank them both for More

by JOHNMELE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Everyone involved in this sale were very professional. Nass our salesperson is honest, and dedicated in customer satisfaction. Best place to buy a car. More

by ashnoellewilcox
Recommend Dealer
Yes
Employees Worked With
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
September 09, 2023

Everyone was Friendly professional and knowledgeable. Mindful of my time and very attentive to my beeds More

by PG4
Recommend Dealer
Yes
Employees Worked With
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
September 08, 2023

Difficult to get in for an oil change. You need to make getting in for an oil change more accessible. More

by stacylane5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case
Oct 06, 2023 -

Key Hyundai of Salem responded

We offer online appointment options as well as by phone. We regret to hear that you didn’t find these options helpful and would like to know more about your experience. Our GM is available by email at arodriguez@keyauto.com and would be very interested to hear how we can get better. We appreciate your feedback.

September 07, 2023

Love this dealership AJ and Russ always take care of me and my car and service advisors are awsome More

by Mikeyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers, Jeremy Case
September 06, 2023

Great service. Their communication is outstanding and they go above and beyond. I will only service my car here. More

by Dragon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case
September 05, 2023

I went in looking for a Tucson ended up with a Sante Fe which suited my needs better from the sales person to management they did a great job making me happy about my purchase More

by DEANNADITROIA
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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