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Key Hyundai of Salem - Service Center

Salem, NH

4.3
436 Reviews
Call Service Center (603) 841-3099

436 Reviews of Key Hyundai of Salem - Service Center

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January 16, 2024

Very friendly and helpful Salesman was knowledgeable and pleasant service was completed in a timely manor More

by fattcat64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case, Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

The service area and waiting room are clean and well maintained. My car was ready ahead of schedule. More

by streetsgt160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

Good visit with this dealership and any questions I asked, they answered my questions promptly and with courtesy. More

by bunnyjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

Efficient quick and very accommodating very helpful respectful and professional best dealership I have been to More

by ghewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case, Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Thanks for sharing and leaving us a great review. We appreciate your feedback and support. Keep in touch and safe travels!

January 16, 2024

Brandon was great in answering all of my questions. Service was quick and easy. Thanks More

by KSHANAHAN1093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

The people at Salem Hyundai are awesome. Love the salespeople and the service! I highly recommend it More

by FIGLET22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

The employees are always very friendly. My oil changes are always done quickly which is nice. More

by Cherylmcgonagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case, Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you, Cheryl, for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem

January 16, 2024

The vehicle I purchased was advertised As Certified Pre-Owned, but clearly was not ready to leave the lot. The sales department attempted to resolve the issues but was unable to completely solve the pr More

by jde926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Vega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Your friends at Key Hyundai of Salem

January 16, 2024

Worst experience I have ever had getting my car oil change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. More

by Cindy Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin Colon Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers, Jeremy Case
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

January 16, 2024

Fast and efficient curtious and friendly treated like part of family took care of my oil change More

by supie41564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Acosta, Jeremy Case, Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Your friends at Key Hyundai of Salem

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