Key Hyundai of Salem

Joel was our first contact person as we entered the door and was very friendly. Alll other people that we dealt with while making this purchase were also very helpful and friendly. We were happy with the de and was very friendly. Alll other people that we dealt with while making this purchase were also very helpful and friendly. We were happy with the deal that we made and would return to buy a car again. We love the used Mercury Milan that we purchased. More

I choose Salem Ford Hyundai for many reasons. First off is the staff, my family has bought 8 cars at this dealership. Primarily we've see Nelson. We go to him because he knows exactly what fits us best, an is the staff, my family has bought 8 cars at this dealership. Primarily we've see Nelson. We go to him because he knows exactly what fits us best, and he always helps us make the right decision. I have been to other dealerships that pressure you into buying a car, and that doesn't happen here. If they feel your undecided, they don't force a sale down your throat. No matter what car I am looking for, Salem Ford Hyundai always ends up being my first stop. They have great service, great deals, and I recommend the dealer to everyone who is looking to purchase a new or used car. More

I went to Salem Ford to look for a used Explorer. Tony was very helpful when it came to asking questions and guiding myself in this process. I am currently taking my time to purchase my new car, but will was very helpful when it came to asking questions and guiding myself in this process. I am currently taking my time to purchase my new car, but will visit Tony when the time is right for me. More

Dana was extremely customer oriented and professional. He answered all our questions and his knowledge of such was impressive. Dana, also, demonstrated honest interest in our needs. The deal between us He answered all our questions and his knowledge of such was impressive. Dana, also, demonstrated honest interest in our needs. The deal between us was the right vehicle at the right price. More

My girlfriend and I walked into the Ford Hyundai My girlfriend and I walked into the Ford Hyundai Dealership not knowing how to go about buying her first car and when Dana approached us and introd My girlfriend and I walked into the Ford Hyundai Dealership not knowing how to go about buying her first car and when Dana approached us and introduced himself, we were blown away by how nice and comfortable he made us feel and from there we had the best experience ever. He sat us down at his desk and let us look at cars off the computer at our own pace and answered every single question we had. At no time did we feel pressured into buying anything like your typical car sales men at other dealerships that in the past we had experienced. He was very funny and we very quickly made an emotional relationship with him. After looking at a few nice Ford Focus's, my girlfriend chose one that she wanted to look at because of its amazing features it had. It was at another dealership in Portsmouth so he had it sent down to the one we were at the very next day. The next day he called us both up to let us know that it had arrived and that we could come check it out. We were so excited! When we got there my father, my girlfriend and I took it for a test drive. The car was amazing but there were 2 things that we found on the car that needed to be fixed. There was a scratch on the front bumper and on the inside of the passenger door there was a little cover missing that hid a screw head. When we told Dana about the two he instantly took care of it and said he will get the scratch repaired and order the little cover for us. At that point we were all blown away at how amazing everything was going and how nice the car was. We said we'll take it! We then went inside and met Armando and went over payments and interest rates because my girlfriend was going to finance it and I was going to cosign for her. We got an excellent low interest rate and a great payment plan that suits my girlfriend’s financial position. Armando was very professional and made us also feel at ease. We agreed to do the "Plan B" warranty plan which he thoroughly explained to us and at no time did we feel pressured into anything at all. He also helped us out by lowering the copayment that you have to pay when you bring the car in to get something fixed as my girlfriend is trying to balance work and school at the same time. From there we went back to see Dana so we could switch my girlfriends car insurance over to her new car so we could drive it home that night. When my girlfriend called the insurance company she was having a hard time with them honoring the quote that they had already given her earlier that day. Dana asked to talk to them and he figured everything out for us and took care of us like we were his own kids. At that time it was past 8:30 at night and even though the dealership closed at 8:00, Dana still went out to the car with us and spent as much time as it would take to go over everything in the car and taught us how to use the "Ford Sync" feature. We couldn’t thank Dana enough for everything that he did for us. He was very professional, knowledgeable, caring, funny and had a great personality. We are forever going to rant and rave about Dana and the Salem Ford Hyundai Dealership. Thank you all so much! And we Love my girlfriends new car! More

Very Professional and very helpful! Buying this car wasn't like getting your teeth pulled like all the other car buying experiences I have had. I am very satisfied with them and will go back when Leas wasn't like getting your teeth pulled like all the other car buying experiences I have had. I am very satisfied with them and will go back when Lease is up. More

Mike is a stand up guy. He is honest, informed, courteous and genuine. Our car buying experience was very positive and have every intention on purchasing from Mike again. The dealership overall is a great p and genuine. Our car buying experience was very positive and have every intention on purchasing from Mike again. The dealership overall is a great place to do business- not the usual car sales schemers working here- They have a great team of people and a high standard of integrity. More

Great people great service. Purchased my fourth f150 last year with no hassle and great price. I have visited other dealers in the past and will return to Salem Ford for future purchases. Always see Nelson G year with no hassle and great price. I have visited other dealers in the past and will return to Salem Ford for future purchases. Always see Nelson Gonzalez great sales person, Highly Recomended. More

Great price. Great salesman ! Dealership was close to my home. Car was very clean when I picked it up. Car was picked up and dropped off when it needed repairs. home. Car was very clean when I picked it up. Car was picked up and dropped off when it needed repairs. More

Wilson and Nelson work well as a team. Very professional and informitive. Didn't pressure me in any way and answered all my questions. They didn't hurry me even though it was a very busy presidents weekend and informitive. Didn't pressure me in any way and answered all my questions. They didn't hurry me even though it was a very busy presidents weekend day! I am very impressed! More