Key Hyundai of Salem

Dealership Experience Our experience at dealership was pleasant and comfortable, and we were treated fairly. Our salesperson Nancy Vega was very knowledgeable and a pleasur Our experience at dealership was pleasant and comfortable, and we were treated fairly. Our salesperson Nancy Vega was very knowledgeable and a pleasure to work with and Angel Rivera was thorough and explained all issues relating to finance. Excellent staff More

Very good All went so well. Very happy with what I got , it had all that I wanted. Very good patient with me, liked his personality and quality. He was very go All went so well. Very happy with what I got , it had all that I wanted. Very good patient with me, liked his personality and quality. He was very good and very helpful More

Lost a long time customer Was given an "all in" price agreed to over phone. Two separate appointments for all work, due to part order. Charged $70 more when brought back to in Was given an "all in" price agreed to over phone. Two separate appointments for all work, due to part order. Charged $70 more when brought back to install a part. Was told "the service agent isn't here who gave you that price, he called out sick" on 2nd appointment to finish the work, when 90% of the work was already done and paid for. Told to reschedule work when he is in and to try to reach that person directly, which would make 3 weeks without heat in my car or the ability to defog my window. 8 years of business. You have lost a customer over $70. Something happened to this business, and it seems to correspond to the fact they no longer do customer surveys. Disgusted and taken advantage of. More

Salem Hyundai This is the 2nd car I have bought from Ford/Hyundai. The first was a Ford explorer. I am very happy with my Hyundai and I believe I paid a fair pric This is the 2nd car I have bought from Ford/Hyundai. The first was a Ford explorer. I am very happy with my Hyundai and I believe I paid a fair price. More

went the extra They called back when they were able to negotiate a better deal, they really went the extra mile to make me happy. My wife and I are very happy with t They called back when they were able to negotiate a better deal, they really went the extra mile to make me happy. My wife and I are very happy with the service we received. This is the third car we've purchased at Salem. More

Buying a Beauty! It has been a very long time since I have had to car shop. Salem Hyundai was recommended to me by my son-in-law who had only positive things to say a It has been a very long time since I have had to car shop. Salem Hyundai was recommended to me by my son-in-law who had only positive things to say about the dealership and the employees. I worked with Jason Ose and he was fantastic. He was very knowledgeable and extremely personable. I had my two grandsons with me and Jason engaged in conversation with them and made them feel like they were part of the experience and welcome. I believe Jason is an excellent representative for Salem Hyundai. While we we were waiting for the financing portion of the transaction to be completed, we had an enjoyable time engaging in conversation about topics my grandsons threw out from music to sports, etc. I would highly recommend Salem Hyundai and Jason was instrumental in making my experience a memorable one. Armando was also fantastic. He explained the paperwork and also engaged with my grandsons. They had a great conversation with Armando about cars and "boys stuff." I felt a connection with both Jason and Armando that allowed me to trust in the entire experience. More

Great Experience First time buying a car, and it was a great and smooth experience. I have been so happy with the car I ended up buying. First time buying a car, and it was a great and smooth experience. I have been so happy with the car I ended up buying. More

New Hyundai Santa Fe Lease I will definitely be referring friends and family to your dealership! I was greeted in a professional manner, Eric was helpful, knowledgeable and ever I will definitely be referring friends and family to your dealership! I was greeted in a professional manner, Eric was helpful, knowledgeable and everything went smoothly. I drove off the lot in my new car as a very happy girl :) More

Great experience Very happy with my experience at Salem Hyundai. This is my third car I have bought from this company Friends and family also go to this dealership we Very happy with my experience at Salem Hyundai. This is my third car I have bought from this company Friends and family also go to this dealership we all continue to put our trust in you . More

Review Had a nice experience at Salem Ford Hyundai. Purchasing my new car was as a quick process. I worked with a variety of different staff members everyone Had a nice experience at Salem Ford Hyundai. Purchasing my new car was as a quick process. I worked with a variety of different staff members everyone was friendly and approachable. More