Key Hyundai of Salem

Accommodating staff Gary was kind to squeeze an oil change into his tight schedule on short notice (in time for long trip). Work was completed as promised. Gary was kind to squeeze an oil change into his tight schedule on short notice (in time for long trip). Work was completed as promised. More

Excellent service They were busy and still got my inspection done fast. Thank you. I did not have to call and check on the status, they called me. They were busy and still got my inspection done fast. Thank you. I did not have to call and check on the status, they called me. More

Cordial sales staff with extensive product knowledge. Enjoyed working with James and Mike. They were both extremely helpful. James knew the features of the vehicle and was able to answer every question. Enjoyed working with James and Mike. They were both extremely helpful. James knew the features of the vehicle and was able to answer every question. More

Excellent Service The staff was very friendly, informative and helpful. There was no wasted time haggling over price and our Sales Rep, Nancy Vega, was efficient and The staff was very friendly, informative and helpful. There was no wasted time haggling over price and our Sales Rep, Nancy Vega, was efficient and willing to spend as much time as necessary to . answer any questions we had. More

Straightforward and honest Everything went as predicted and estimated by Mike, from the call through the call back. I appreciated the simplicity and honesty as we worked togethe Everything went as predicted and estimated by Mike, from the call through the call back. I appreciated the simplicity and honesty as we worked together More

Fast friendly straight to the point Friendly workers helping you and answering questions you have regarding your vehicle. Didnt try to push sales or services that aren't needed etc unli Friendly workers helping you and answering questions you have regarding your vehicle. Didnt try to push sales or services that aren't needed etc unlike some dealerships and service centers. More

Excellent job always pleasant great customer service. Very In tuned and very professional at there job. As long as I been going there over 6yrs these people ha job always pleasant great customer service. Very In tuned and very professional at there job. As long as I been going there over 6yrs these people have always been very pleasant. More

Very pleasant experience, all dealers should be like this! Of the 3 dealers that were recommended to me from TrueCar, Key Hyundai was the only one that seemed truly interested in dealing with me directly witho Of the 3 dealers that were recommended to me from TrueCar, Key Hyundai was the only one that seemed truly interested in dealing with me directly without playing games. They provided all the pricing and rebate info to me in email when asked, while one of the others wouldn't even discuss it over the phone and insisted on me going there in person (so you can pressure me). That's not how TrueCar is supposed to work when you request your pricing. The other dealer didn't seem too interested in trying to find the car I wanted (I specified exact model I wanted). The folks at Key were straight shooters and they went out of their way to get the exact car I wanted. They very fair with me on my trade, gave me exactly what I asked for and took care of all the Mass plate and insurance stuff too. I've already recommended them to a co-worker who is thinking of getting a new car! More

Professional My sales lady Nancy is great, best car buying experience ever. Ask for Nancy Vega. She's been there the longest that's unheard of. Repeat customer😀 My sales lady Nancy is great, best car buying experience ever. Ask for Nancy Vega. She's been there the longest that's unheard of. Repeat customer😀 More

Great experience!! I went to this dealership only having a few things in mind that were absolutely necessary for me to have in a vehicle & they spent the time to make su I went to this dealership only having a few things in mind that were absolutely necessary for me to have in a vehicle & they spent the time to make sure I got everything I needed and more with exceptional service! More