Key Hyundai of Salem

Purchase my Leased car When I went into purchase my leased car, the sales team was extremely helpful. For example, they laid out all the options before me, including differe When I went into purchase my leased car, the sales team was extremely helpful. For example, they laid out all the options before me, including different lengths of financing, leading vs financing, new vs used. I was able to make a very informed decision More

Excellent service and friendly staff I actually went in for repair & maintenance for my 2006 Hyundai Sonata. The service dept gave their opinion and advise on the best way to go about bri I actually went in for repair & maintenance for my 2006 Hyundai Sonata. The service dept gave their opinion and advise on the best way to go about bringing the car up to par. I decided now was the time to trade for a new car. I was sent to Nancy Vega who asked me several questions to narrow down what was best for me and to fit my budget. She came up with the perfect answer and the rest is history. In addition the service was great. More

Inspection Sticker in and out very quickly, very friendly. I have been coming here (Ford previously) for almost twenty years. I cannot wait until construction is complet in and out very quickly, very friendly. I have been coming here (Ford previously) for almost twenty years. I cannot wait until construction is complete, it will look like a new place More

Quick appointment Called for an appointment for a follow-up and Mike asked me how soon I could make it in that same day, great service. Was greeted by Nancy as I entere Called for an appointment for a follow-up and Mike asked me how soon I could make it in that same day, great service. Was greeted by Nancy as I entered, great to see her again. More

Sales rep was awesome! Sales rep and finance guy were amazing! They couldn’t have been more helpful and courteous! Appreciate all that they did to help me kk Sales rep and finance guy were amazing! They couldn’t have been more helpful and courteous! Appreciate all that they did to help me kk More

Great Every time I come for service everyone is great. They explain what I need and aren’t pushy. I even got to see the Iron Man Kona at this visit. Every time I come for service everyone is great. They explain what I need and aren’t pushy. I even got to see the Iron Man Kona at this visit. More

Fast responsive service, very kind and courteous. The service I received was great. They helped me get in quick, gave me a vehicle to use while mine was serviced, had it ready when they promised and w The service I received was great. They helped me get in quick, gave me a vehicle to use while mine was serviced, had it ready when they promised and were fair with the total cost. See you in august. More

Super Service Pleasant employees, always willing to please. Mike was great to work with. Free service for oil change. If it's free it's for me. 😊 Pleasant employees, always willing to please. Mike was great to work with. Free service for oil change. If it's free it's for me. 😊 More

Awful - stat away Back in 2015 I purchased a car from this place. Problems side day one with it. I cannot tell you how many times I’ve had to bring my new car in for se Back in 2015 I purchased a car from this place. Problems side day one with it. I cannot tell you how many times I’ve had to bring my new car in for service. They always panhandle for a good review. Just recently about 3 weeks ago my engine completely died, I had to get it to them, Gary was super rude to me for no reason. I can’t remember a time where he hasn’t been rude to me. I never got any time line when my engine was going to be done and at one point he told me that I’d move to the back of the list if I kept calling to ask about it. That led me to call Hyundai corporate. They called key Hyundai and the rep comes back in and says to me” I can’t repeat what he just said about you” and when Gary was confronted with this by his manager and he had to aplogize, he blamed it on Hyundai corporate. I had to go chasing after money that I was supposed to be reimbursed. Yesterday while on my way to work, my engine light comes on. Upon opening my hood, I discover that there was no Fluids in the overflow tank nor my radiator. Bring the car to them and Gary tells me I am not allowed on property. They are refusing to honor the warranty on the engine. Take your car to someone else More

Sonata engine issue Replaced electric harness to temporarily fix the engine issue. Gary in the service department was very helpful and provide details about the current s Replaced electric harness to temporarily fix the engine issue. Gary in the service department was very helpful and provide details about the current situation with the engine and the likelihood of issues in the future. More