Key Hyundai of Salem

Vast selection w/ reasonable price It was pleasing to work with Jose and Erik. Test driven a couple of different cars, and then selected the one purchased. The price was reasonable and It was pleasing to work with Jose and Erik. Test driven a couple of different cars, and then selected the one purchased. The price was reasonable and better than others with similar cars. Erik made the financial documents clear and easy to review. More

Amazing Both services people were great to answer my questions and even make corrections on my initial quote for the repair required to pass the inspection. N Both services people were great to answer my questions and even make corrections on my initial quote for the repair required to pass the inspection. Nothing to say beside great customer service. More

Stay the way you are! Even though I had done thorough research on cars that would fit my need, for some reason Hyundai did not appear on my radar until the last minute... T Even though I had done thorough research on cars that would fit my need, for some reason Hyundai did not appear on my radar until the last minute... Turns out I literally saved the best for last! James St. Brice provided top notch customer service from the moment I arrived on the lot. He immediately made me feel at ease, projecting a transparency and sense of customer oriented business I had not experienced at other car dealerships. He was knowledgeable, patiently answered all my questions, displayed a great sense of humor and thorough understanding of his customer's needs- to make it short, he made this purchase a breeze. (I believe it took an hour from the time I arrived on the lot to the moment I left with my brand new, fully inspected Hyundai Accent). At no point did James try to upsell or influence my buying decision, but provided guidance when needed, The whole buying process was extremely pleasant, and I received a very generous value for my trade in. Handling the financial part was a breeze, Tom Adams was extremely friendly and knowledgeable while guiding me through the paperwork- and the team literally walked, or rather drove the extra mile to assist me in closing the deal! Honestly, I wish I needed a couple of more cars- because Key Hyundai (and James St. Brice) are just the place to go! One comment about the title of my review... even though you guys are fantastic, something tells me that you are not going to stay the way you are- but just will get better and better, like the cars you sell! More

Great experience with Nancy! Like everyone shopping for a new vehicle, you worry about the sales person and the experience. But I can say that Nancy Vega at Hyundai was great! She Like everyone shopping for a new vehicle, you worry about the sales person and the experience. But I can say that Nancy Vega at Hyundai was great! She really listened to me and what I was looking for, she also answered all my questions and I had many. I was confident and comfortable when I made my decision on a 2019 Tucson, and that was because of my experience with Nancy. Thank you Nancy!! Also would like to say THANK YOU to Stephanie Ringland for setting my appointment with Nancy. And to Mike Pontes in the office who made the actual “buying” of my new Tucson easy. More

The best one i have had. The help was great! Christopher and Jose where great. Overall experience was good. Was very efficient. very friendly. Also very helpful. Made the whol The help was great! Christopher and Jose where great. Overall experience was good. Was very efficient. very friendly. Also very helpful. Made the whole visit easy More

Awesome expirience! Buying a car made easy. Jose Trejo best car salesman I have dealt with ever. Made the whole process so easy went over everything and answered all my questions I had. I define Jose Trejo best car salesman I have dealt with ever. Made the whole process so easy went over everything and answered all my questions I had. I definetly recommend you working with him to buy your Next car. More

Oil change and break job The service department is run efficiently and with courtesy. They’re very knowledgeable when answering my many questions. I’ve never had a bad experie The service department is run efficiently and with courtesy. They’re very knowledgeable when answering my many questions. I’ve never had a bad experience. More

Great advice! And good service from start to end. He showed me different options and helped me with the whole process, even after buying the car. Recommended And good service from start to end. He showed me different options and helped me with the whole process, even after buying the car. Recommended More

Jose Trejo was great. He gave 100%. Jose made sure I was taken care of. Jose was new at the time of the sale. What he didn't know, he found out. He call on his day off and offer to take Jose made sure I was taken care of. Jose was new at the time of the sale. What he didn't know, he found out. He call on his day off and offer to take away from his family time to help me, which I had to decline. I was given everything promise. The only thing I can is that he chose the Army instead of the Marine Corps. The number one. Thank you for your service Jose. More

James St Brice is a great salesperson James St Brice was a fantastic salesman. On our first visit he showed us all there was to know about the Santa Fe and Santa Fe XL so that we could ma James St Brice was a fantastic salesman. On our first visit he showed us all there was to know about the Santa Fe and Santa Fe XL so that we could make the right choice and when we returned several months later we had a very easy experience purchasing the vehicle. I highly recommend James and will send any family and friends who are interested in Hyundai to speak to James. More