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Key Hyundai of Salem

Salem, NH

Overview
Employees
Reviews
Vehicles
4.5
886 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 886 reviews

April 10, 2024

All of the staff I interacted with was incredible! Made the car buying process so easy! More

by mmmeganmm458
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafaelito Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
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Apr 10, 2024 -

Key Hyundai of Salem responded

It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

April 08, 2024

inefficient service, you have to make an appointment to diagnose and then another to correct, plus the service is very expensive. More

by Luis Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Key Hyundai of Salem responded

Luis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Your friends at Key Hyundai of Salem

April 07, 2024

Key Hyundai always gets me in and out when I have my vehicle serviced there. The staff is respectful and courteous. More

by Erica/Ryan Spada
Recommend Dealer
Yes
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Apr 08, 2024 -

Key Hyundai of Salem responded

Erica, and Ryan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Your friends at Key Hyundai of Salem

April 06, 2024

I'm very pleased with the service that I received at the dealership thank you See you soon More

by LYNNSORRENTINO
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
Report | Print
Apr 08, 2024 -

Key Hyundai of Salem responded

Lynn, Thanks for sharing your thoughts about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem

April 04, 2024

The help was very accommodating and not pushy. Very satisfied with shopping there and appreciated the care we were given More

by EJ1014
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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Apr 04, 2024 -

Key Hyundai of Salem responded

It's great to hear that Christain could get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem

April 04, 2024

Always friendly and keeps me informed about my car Love the speed of service and snacks in your showroom More

by videopowers
Recommend Dealer
Yes
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Apr 04, 2024 -

Key Hyundai of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Your friends at Key Hyundai of Salem

April 03, 2024

Eric Acosta, our sales person, from the moment he approached us, was professional , well informative, personal ,friendly, funny, made buying our cars easy, no pressure, felt super comfortable!! Arma More

by Kingstonroad6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers, Eric Acosta
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Apr 03, 2024 -

Key Hyundai of Salem responded

It's great to hear that Eric and our team were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem The Key Difference

Apr 03, 2024 -

Key Hyundai of Salem responded

It's great to hear that Eric and our team were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem The Key Difference

March 31, 2024

Brought my car in for maintenance and some repairs, and they explained them to me and took care of everything More

by HC2409
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
Report | Print
Mar 31, 2024 -

Key Hyundai of Salem responded

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

March 31, 2024

The service department was quick and efficient. . The department was friendly, courteous and explained all aspects to me More

by emilykelloway34
Recommend Dealer
Yes
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Mar 31, 2024 -

Key Hyundai of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Emily, please let us know. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

March 25, 2024

We received fantastic service from Nas and Nancy. They worked hard on getting us an amazing deal for the 2024 Sonata and made sure the process and paperwork goes throught quick and smoothly. We would More

by Evidente.andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Key Hyundai of Salem responded

Andrea, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Nasaih, Nancy, and our team here at Key Hyundai of Salem. Congratulations on your 2024 Sonata! Your friends at Key Hyundai of Salem

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