Key Hyundai of Salem

Fantastic service James and Melo were fantastic. Best car salesman we have ever had. They couldn’t do enough for us. We will definitely come back and we will definitely James and Melo were fantastic. Best car salesman we have ever had. They couldn’t do enough for us. We will definitely come back and we will definitely recommend Key Hyundai of Salem to all our family and friends More

Recalls & sales inquiry My recalls were done in timely manner. Mike & Gary communicated everything I asked for. Nancy was great when asking for a price on a new lease and My recalls were done in timely manner. Mike & Gary communicated everything I asked for. Nancy was great when asking for a price on a new lease and a used car. She got back to me within a day after listening all my concerns. If I do choose another Hyundai it will be with Nancy. More

First oil change Service appointment on time and completed quickly. Very pleased with service. Since it was my first oil change with this car it was gratis. Mike knew Service appointment on time and completed quickly. Very pleased with service. Since it was my first oil change with this car it was gratis. Mike knew me by name More

Items were changed that were not neccessary. I went in to have a front end alignment and fix my brakes cause my brake pedal was going to the floor. It was first suggested after a diagnoses, to fl I went in to have a front end alignment and fix my brakes cause my brake pedal was going to the floor. It was first suggested after a diagnoses, to flush my brake line and change my pads. Diagnoses , flush $400.00. Didn't work, Next change the rear right caliper and while they were at it should change the brake pads, Another $400.00. Also didn't work. after talking with Ford it was suggested to change the other caliper and that took care of the problem, $1200.00 later. My mechanic told me my brake pads were fine when he changed the tires the day before I took the car into the dealership. He also said the first flush was a joke . He said I definitely overpaid by $300.00 to $400.00. Never again, Wayne Dunn was very friendly and helpful and gave me a loaner vehicle because it took a week to get my vehicle back. If you do go for service. I recommend dealing with Wayne. More

Great Experience Our salesman James ,made this a great experience. He was very friendly, personable and very knowledgeable about the vehicle. We never felt pressured o Our salesman James ,made this a great experience. He was very friendly, personable and very knowledgeable about the vehicle. We never felt pressured or rushed. He was patient and answered our questions . He is by far the best person we have ever dealt with when buying a vehicle. He is a great asset to this dealership. More

Service department review. I was very pleased with the service. The service department was extremely accommodating and friendly. The biggest change was seeing the renovations. T I was very pleased with the service. The service department was extremely accommodating and friendly. The biggest change was seeing the renovations. The waiting room is a 5 star improvement, long overdue!! More

New engine Brought my car in for 3 rounds of 500 mile check oil .. due to burning oil the engine was replaced. Mike jn service was very helpful and attentive. Brought my car in for 3 rounds of 500 mile check oil .. due to burning oil the engine was replaced. Mike jn service was very helpful and attentive. More

Service review The people at Salem Hyundai are always friendly and accommodating and a pleasure to interact with. Service has always been done well and they never tr The people at Salem Hyundai are always friendly and accommodating and a pleasure to interact with. Service has always been done well and they never try to tell you there's lots more wrong than what the car was in for. More

Great job Excellent experience. Knowledge and an asset to your company. Personable and honest and accurate on wait time which I truly appreciate- especi Excellent experience. Knowledge and an asset to your company. Personable and honest and accurate on wait time which I truly appreciate- especially waiting with my daughter. Thank you for the great experience. More

Excellent Dealership I've been to three or four Ford dealerships and Salem ford was the most helpful and has the nicest people. Several dealers refused to allow one of th I've been to three or four Ford dealerships and Salem ford was the most helpful and has the nicest people. Several dealers refused to allow one of their raptors to be used in the buy back process, but Salem Ford had no pause in helping. I will only use Salem Ford in the future. Scott L Moffie More