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Key Hyundai of Salem

Salem, NH

4.5
876 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 876 reviews

October 03, 2019

Jose went above and beyond in finding me exactly what I wanted and had a great attitude about it. Every salesman should observe how Jose does business and take detailed notes because he knows how to leave More

by Ograciano13
Recommend Dealer
Yes
Employees Worked With
Jose Trejo
October 03, 2019

excellent An excellent dealership with great service. Sales was super and the quality of the car is outstanding. I would recommend to anyone to stop by and More

by ccultrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Abi-Aad
October 02, 2019

Tucson Lease Nancy is amazing! She was very knowledgeable and helpful. She made the process very easy and efficient. I would highly recommend Nancy and Key Hyu More

by MLDUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Trejo
October 02, 2019

Best dealership experience ever I was dead set on a prius xle but decided to call hyundai of salem anyway if they could give me a better deal on a limited ioniq, a two minute phone c More

by Nar Chakravarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Kirste
October 01, 2019

Service review The service writer I dealt with was helpful and friendly. Work done in a timely manner and.very reasonably priced. I also like that they do a multipoi More

by eileen2ii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Abi-Aad
October 01, 2019

Very bad service department all stats with the manager I brought my vehicle in for a simple hood latch cable that was stretched when they check it out and order the part they gave me the car back and didn' More

by RIVERHAWK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Key Hyundai of Salem responded

I'm extremely sorry that your recent service visit did not go well. We made a mistake and damaged your vehicle. We fully admitted that we were at fault and owned up to it. We also took care of the concern immediately and provided you with a vehicle while it was being fixed. I did everything I could to make the situation right. I'm sorry that you are not happy with the outcome of what was done. I have taken care of the situation with my technician as well. We made a mistake which people do from time to time because we are not perfect. But I believe we stepped up and were completely honest about everything and did the best we could to make you happy. Unfortunately, I don't think that could ever happen. As far as the body shop and resetting your seat. It did not happen but I believe everything reset because they had to disconnect your battery to repair the bumper because of all the sensors behind it. If there is anything further that I can do for you please don't hesitate to contact me with any questions or concerns. Once again I'm truly sorry that we made a mistake while working on your vehicle.

September 27, 2019

Lease Trade In I have to say that working with Key Hyundai was very easy. Stephanie was fantastic over email. Answered all my questions, quickly. She really went More

by jmthibedeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ringland
September 26, 2019

Repair Brittney fix a problem I had with the person who books service. She was professional an under stood there was a mistake. Brittney was excellent More

by Natalie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney was excellent
September 23, 2019

Everything was fine Went in for oil change. Ball joints needed replacing. Everything was done promptly and at a reasonable cost. I always go there for service and the More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Abi-Aad
September 21, 2019

OUTSTANDING service, GREAT staff!!! Brought my Mustang in for an airbag recall. Everyone from the Service Writer to the Mechanics treated my baby like it was their baby. Courteous and More

by Crispy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Mercado
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