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Key Hyundai of Salem

Salem, NH

4.5
876 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 876 reviews

January 29, 2020

Excellent Service Service was fast and excellent. Very professional. Great that the building has been remodeled. Very happy having my car serviced at Key Hyundai. L More

by CBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Amaya Merino
January 13, 2020

making an appointment is the worse. will go elsewhere for service. this is definitely the worse. no more Hyundai for me. no paper work on inspection of vehicle or oil changes More

by 1deafdog
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Evan Skinner
November 18, 2019

Awesome The whole team was excellent. Evan, Jose, & Milo were extremely helpful. I love my new Tucson. Thank you for assisting me in the process. You made it More

by ASUTHERBY19
Recommend Dealer
Yes
Employees Worked With
Evan Skinner, Milad (MILO) Rizkallah, Jose Trejo
November 15, 2019

Excellent service! Key Hyundai dealership is clean and people are helpful without being pushy. We were given options and are very happy with our new car. We’ll be back More

by lhiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Skinner
November 13, 2019

Horrible Honestly, some of the people there are kind but, the service is terrible. They don't keep their word when they say anything. Worst service I've ever h More

by RomanGrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Barros
November 08, 2019

Super service is sacrosanct to me. I'm an IT professional with a Fortune 500 company. I deliver second to none service to doctors, scientists and engineers daily. I provide super servic More

by Milton Friedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milad (MILO) Rizkallah
November 08, 2019

Bad services All time they need fixing something, If you don’t do, let a history. I will go to FCC. The manager are rude, no playing More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager services was so rude with me.
Nov 11, 2019 -

Key Hyundai of Salem responded

I'm truly sorry that you didn't have a good service visit with us Isaac. I spoke with you regarding your concerns and I explained everything to you in great detail. Unfortunately, your vehicle did not pass State Inspection because of a Safety Issue. We documented everything clearly on your paperwork which is what we need to do. If your mechanic is going to pass your vehicle then that is his/her choice. I'm not going to falsify a legal document to benefit you or anyone. Again, I'm sorry that you were unhappy with the situation but we need to follow the State Inspection Laws.

November 07, 2019

Nancy donegreat I had done my research and knew what I wanted, I went in and spoke with Nancy who was very helpful and informative. I then spoke with her manager who More

by CHEFJGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

Leasing a new vehicle I am very happy to have had a great experience with leasing my new Tucson. The dealership is very professional and the staff went beyond my expectatio More

by Kimclam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Trejo
November 05, 2019

First oil change Everyone was very helpful and I was finished in under an hour. They gave me information I needed to continue good maintenance on my car. More

by bruce.coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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