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Key Hyundai of Salem

Salem, NH

Overview
Employees
Reviews
Vehicles
4.5
883 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 883 reviews

April 17, 2024

I am always treated with respect, and they always make sure I know what is needed for my vehicle and why. I have been going there since 2005. More

by Bunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem

April 17, 2024

A very honest agent in the service area, very good work and all the other workers, very clear and precise in everything! Keep going guys! More

by Cesar Cruz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Dupras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
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Apr 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience, Cesar! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem

April 16, 2024

This dealer has certainly been very helpful in getting me set up in the new Hyindai Elantra N and I've been loving it so far! More

by ryan_winnett
Recommend Dealer
Yes
Employees Worked With
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Dupras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Grimard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
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Apr 17, 2024 -

Key Hyundai of Salem responded

Ryan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your Hyundai Elantra! Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem

April 16, 2024

I am very pleased with Key Hyundai service department, staff were very courteous and knowledgeable. More

by junedurso
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stratouly
Report | Print
Apr 16, 2024 -

Key Hyundai of Salem responded

Thanks, June, for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

April 16, 2024

I was able to book an appointment for a few days out, unlike the few weeks I would have had to have waited for my local dealer. Service was pleasant, efficient and repair was covered by warranty. More

by kabobdevcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stratouly
Report | Print
Apr 17, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with Jonathan and our service team. We're glad to hear we delivered such a great experience! Your friends at Key Hyundai of Salem

April 15, 2024

I am very impressed with the quality of work at Key Hyundai. Glad i made the choice to buy from them. More

by PLOUISED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stratouly
Report | Print
Apr 15, 2024 -

Key Hyundai of Salem responded

Thank you for choosing Key Hyundai of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

April 11, 2024

We are very pleased with the servicing of our vehicle at your dealership today. My questions were explained and we received prompt, courteous service. More

by eecnoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Your friends at Key Hyundai of Salem

April 10, 2024

All of the staff I interacted with was incredible! Made the car buying process so easy! More

by mmmeganmm458
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafaelito Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
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Apr 10, 2024 -

Key Hyundai of Salem responded

It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

April 08, 2024

inefficient service, you have to make an appointment to diagnose and then another to correct, plus the service is very expensive. More

by Luis Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Key Hyundai of Salem responded

Luis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Your friends at Key Hyundai of Salem

April 07, 2024

Key Hyundai always gets me in and out when I have my vehicle serviced there. The staff is respectful and courteous. More

by Erica/Ryan Spada
Recommend Dealer
Yes
Report | Print
Apr 08, 2024 -

Key Hyundai of Salem responded

Erica, and Ryan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Your friends at Key Hyundai of Salem

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