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Key Hyundai of Salem
Salem, NH
863 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 863 reviews
April 13, 2023
Very personable and amiable staff. Alerted me when the service was completed. Just a hassle to have to wait the extra hour. Alerted me when the service was completed. Just a hassle to have to wait the extra hour. More
by KDMOORE@COMCAST.NET
Verified CustomerEmployees Worked With
The service took an hour longer than estimated
Helpful April 12, 2023
James St. Brice was awesome. I told him what I was looking for and the price and he got it done. Also Franklin Colon was very helpful. This is the 7th car that Brice was awesome. I told him what I was looking for and the price and he got it done. Also Franklin Colon was very helpful. This is the 7th car that I have bought here. Thank you Kristina More
by SINGINGGAL21
April 12, 2023
The service department does not return phone calls, they have have an arrogant attitude when you tell them you called several times mean while all the time while discussing the matter 2 employees are laughi have have an arrogant attitude when you tell them you called several times mean while all the time while discussing the matter 2 employees are laughing and shooting the xxxx on their cell phone. We waited in the waiting room for 4 hours on the 1st appointment unnecessarily and the next appointment told service after we were told an hour at the door we would get a ride and the girl kept saying it wouldn't be long. They really need to get their customer service procedures in order, I was going to look at another Hyundai while I was there but after these 2 episodes I will go buy a car at another dealer More
by lj.purc
Employees Worked With
Matthew Smith, Matthew Smith
April 12, 2023
I had such an incredible experience working with Key Hyundai. The process moved quickly, the pricing was more than fair and the team was a pleasure to work with. I’d recommend to anyone looking for thei Hyundai. The process moved quickly, the pricing was more than fair and the team was a pleasure to work with. I’d recommend to anyone looking for their next vehicle. More
by jenn.deluca
April 10, 2023
Everyone one was extremely pleasant. There was no rush or pressure for anything. Everyone took their time to make sure things were done the right way. There was no rush or pressure for anything. Everyone took their time to make sure things were done the right way. More
by DALLONJD13
Employees Worked With
James St. Brice, Cam Lira
April 08, 2023
Awesome thank you great job on point very professional keep up the amazing job everyone does at the dealership keep up the amazing job everyone does at the dealership More
by JR13E
April 08, 2023
Hyundai of Salem is a nice place, is very clean and friendly, the customer service is the best. friendly, the customer service is the best. More
by Ximena Gonzalez
