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Key Hyundai of Salem
Salem, NH
863 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 863 reviews
April 20, 2023
Quality people, great value, service oriented, very nice ride, great warranty and a car I enjoy. Eric, my contact will go out of his way to please his customers. The staff at the dealership are very helpfu ride, great warranty and a car I enjoy. Eric, my contact will go out of his way to please his customers. The staff at the dealership are very helpful as well. I’ve driven a few new cars and settled on Hyundai vehicle. Very happy I did!! More
by Jim
Verified Customer
Helpful April 20, 2023
Pleasant from the time you walk in. Helpful in every way. Good atmosphere. Personal happy Helpful in every way. Good atmosphere. Personal happy More
by Jim
April 19, 2023
No bueno mal servicio jente mal educada persona sin buen servicio hablan mentira no cumplen palabra servicio hablan mentira no cumplen palabra More
by Faustolora12
Employees Worked With
Other Employees :
David Flowers
April 18, 2023
This dealaship is great to work with. They are polite, curious and quick to work with. I went in for an oil change and I was out of there exact 1 hour later. They are polite, curious and quick to work with. I went in for an oil change and I was out of there exact 1 hour later. More
by ANNA-BANANNA
Employees Worked With
There was a young lady that helped me.
April 18, 2023
My service for a LOF and tire rotation and checkup was done satisfactorily. My complaints are: 1. Trying to get through via a phone call to schedule a non appointment is not easy. Sometimes they don’t done satisfactorily. My complaints are: 1. Trying to get through via a phone call to schedule a non appointment is not easy. Sometimes they don’t answer the phone and I have to keep calling back. 2. When I finally get through my closest appointment is like 3 weeks out. If I need an LOF, sometimes a person can’t wait that long. 3. The last appoint I had yesterday for a LOF took almost 90 minutes to complete. That’s way too long. I got there 20 minutes early which means I was there almost 2hours!! That’s unacceptable. I’ve been going to this dealership for over 20 years. Bought 3 cars. Service time management has to get better. More
by DFORGE4
Employees Worked With
April 18, 2023
The person I dealt with was Jonathan. He was friendly. knowledgeable and professional. I found the entire Key experience the same. He was friendly. knowledgeable and professional. I found the entire Key experience the same. More
by maureenlane14
Employees Worked With
Other Employees :
Ryan Donnelly, David Flowers, Matthew Smith
April 18, 2023
The service was great in service center the worker explained everything to me very thorough was very knowledgeable and made me understand feel at ease with my concern he was great I felt very good on explained everything to me very thorough was very knowledgeable and made me understand feel at ease with my concern he was great I felt very good once I picked up my car I knew the job was done great will recommend for sure to come here More
by JACKYRODRIGUEZ7488
April 18, 2023
Nancy was respectful and very informative. She make us feel like family- answered all the questions that we asked- She make us feel like family- answered all the questions that we asked- More
by Jlcata
