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Key Hyundai of Salem

Salem, NH

Overview
Employees
Reviews
Vehicles
4.5
885 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 885 reviews

May 05, 2024

I sent over two reviews with the issue stop asking me no Manager called me back has been over a month More

by maggie1414
Recommend Dealer
No
Employees Worked With
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Key Hyundai of Salem responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, Maggie, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

May 04, 2024

Not a bad dealership for hyundai. People are kind and helpful. Easy to make appointment for service. More

by TRY0708
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
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May 05, 2024 -

Key Hyundai of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

May 03, 2024

He was very polite and courteous. He took the time to explain the work to me. More

by pspence01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Key Hyundai of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Hyundai of Salem, we look forward to having you as one of our valued customers for many more years to come! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

May 03, 2024

Great service. Recommended. Very easy. Well received. Clear information . Waited there. Provided the details and More

by venkateswararaoavulapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
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May 05, 2024 -

Key Hyundai of Salem responded

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

May 02, 2024

Tire was covered with sealer. And the rim also. My wife picked it up if I did I would have complained it was a simple tire change but was sloppy. Bob Zieba More

by pattyirish1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Marrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Key Hyundai of Salem responded

We're sorry to hear about your experience, Bob, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

May 01, 2024

Appointment for a manufacturer recall that i scheduled 3 prior appointments and set away 3 times as correct part not available. More

by LCARD325
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 02, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

April 30, 2024

I stopped in at the dealership in Salem on a Sunday to take a quick peak at the 2024 Santa Cruz. Christian Rodriguez saw me looking at different colors and models and offered to explain the features. He More

by cgaro6211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Key Hyundai of Salem responded

Thank you so much for choosing Key Hyundai of Salem! We hope you enjoy your new Santa Cruz, and please let us know if we can be of any more assistance. Your friends at Key Hyundai of Salem

April 29, 2024

Everyone was extremely helpful and pleasant to work with. The person I worked with was very informative and made the whole process a lot easier than expected. More

by jeffsullivan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Key Hyundai of Salem responded

Thank you, Jeff, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Proud member of the Key Auto Group Your friends at Key Hyundai of Salem

April 26, 2024

Brandon was great & was in contact with updates. I received my car back with hand prints on my windshield, greasy coating on my steering wheel & dried coffee stain in my cup holder. I keep my car More

by Mariah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Key Hyundai of Salem responded

Thank you, Mariah, for sharing your thoughts about your experience with Key Hyundai of Salem. We are sorry to hear that you weren't fully satisfied with your experience and apologize for any inconvenience. Please don't hesitate to reach out to us directly to discuss this issue in more detail. We would appreciate the opportunity to address your concerns. The Key Difference Your friends at Key Hyundai of Salem

April 25, 2024

Customer service is excellent the people are nice friendly, exceptional understanding very helpful also very informative More

by ARSNAG73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafaelito Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Acosta
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Apr 25, 2024 -

Key Hyundai of Salem responded

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! The Key Difference Your friends at Key Hyundai of Salem

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