Key Hyundai of Salem

Very accommodating. We recently moved to MA and had an ABS warning light come on. Local MA dealers wouldn’t book service until a month away. Key service department was We recently moved to MA and had an ABS warning light come on. Local MA dealers wouldn’t book service until a month away. Key service department was able to give an appointment in 2 days. Service excellent from booking to check out More

I had some rustproofing redone, per a recall letter. I needed my rear main seal replaced.And tune up, also coolant flush and oil change. All work was completed to my satisfaction. I am pleased by their I needed my rear main seal replaced.And tune up, also coolant flush and oil change. All work was completed to my satisfaction. I am pleased by their efficiency and promptness ! I would recommend them to my family and friends ! More

No hassle shopping great place to purchase a vehicle also huge selection of cars to choose huge selection of cars to choose More

I just purchased my 2023 Hyundai Tucson last week and it was an amazing experience! When deciding to buy a new vehicle, I was dreading the car buying experience since I knew I would be buying from a dealer was an amazing experience! When deciding to buy a new vehicle, I was dreading the car buying experience since I knew I would be buying from a dealership. I had not bought a car from a dealership since 2002! Key Hyundai of Salem was my first stop out of five different appointments and it was the best experience. Complete ease with no pressure. Dylan Woo was my salesperson and he was so great at listening for what my husband and I needed. He gave me different options at a range of price points based on our needs. His team also helped in providing a really fun experience. My husband and I left that dealership with the information we needed as we went to other dealerships to test drive other vehicles. We were upfront with visiting other dealerships and still no pressure. We really felt that Dylan and his team just wanted us to make the best decision for us. It is clear that they had confidence in their cars and their service. At the end of the day, we immediately came back to Key Hyundai to move forward with the Tucson. Thank you, Dylan, for such a positive experience! And thank you to the Key Hyundai team! Steve and I felt so taken care of throughout the process! I love this Tucson and would definitely recommend this dealership! More

Very easy to work with and we came to agreement very quickly Salesman Rafi was a pleasure to work with quickly Salesman Rafi was a pleasure to work with More

Low pressure salespeople and management. Friendly people who really seem to enjoy the people they are helping. Have already recommended them to friends Friendly people who really seem to enjoy the people they are helping. Have already recommended them to friends More

good good good good good good good good good good good good good good good good good good good More

Service Center is garbage. Absolutely could care less about helping customers. Brand new car decides to break down and service center couldn't be bothered. Absolutely could care less about helping customers. Brand new car decides to break down and service center couldn't be bothered. More

best car purchase experience I have ever had! nancy vega was the sales person and frank colon the finance guy. No pressure , no running back and forth to managers. I knew what car I wanted so t nancy vega was the sales person and frank colon the finance guy. No pressure , no running back and forth to managers. I knew what car I wanted so that saved time but we were in and out and driving our new car home in under 4 hours. I think that's a record More

Good and fast service. Just wish they would vacuum the vehicles out after servicing. Busy schedule doesn't always allow the time for it. Just wish they would vacuum the vehicles out after servicing. Busy schedule doesn't always allow the time for it. More