Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Hyundai of Salem
Salem, NH
863 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 863 reviews
July 05, 2023
Like clockwork, work is done correctly first time with no issues for an extremely reasonable price over last 11 years/ 217k miles. Car comes back with NO oil or grease stains on seat or wheel. Always wi no issues for an extremely reasonable price over last 11 years/ 217k miles. Car comes back with NO oil or grease stains on seat or wheel. Always willing to listen to any concern. Willingness to work with customer on scheduling appointment. Lug nuts always torqued correctly whenever wheels removed and reinstalled. NO stripped or over or undertorqued lug nuts on wheels. No oil residue shows up in driveway after oil change. Any oil spills during change that drip onto the frame rail always wiped up. Very courteous after pointing something out even if I want to do the work myself. Very attentive to recalls after 12 years even if car not bought there. Parts department is excellent too. If I call ahead, parts are waiting. Even provided info when I held off buying part. More
by CharlesP
Verified CustomerEmployees Worked With
Other Employees :
Matthew Smith
Helpful July 01, 2023
Very courteous and helpful crew - I was was waited on punctually! Very pleasant to do business with!! punctually! Very pleasant to do business with!! More
by DOROSE12
July 01, 2023
Great purchase experience a few months ago. Just had my vehicle serviced for the first time and the service experience was equally awesome! Just had my vehicle serviced for the first time and the service experience was equally awesome! More
by Bob V
Employees Worked With
June 30, 2023
The whole crew that works here was fabulous to deal with. I would recommend them to anyone I would recommend them to anyone More
by Deanm242424
Employees Worked With
Other Employees :
David Flowers
June 29, 2023
This was the most wonderful experience buying a car. Everyone was so nice and so attentive in helping me get what I wanted in trading my car and found me a new silver Hyundai Sonata. Gold star for the d Everyone was so nice and so attentive in helping me get what I wanted in trading my car and found me a new silver Hyundai Sonata. Gold star for the dealership. More
by parev1130
June 29, 2023
Had an appointment to view a certain car. When arrived know one knew of my appointment. Had to wait 10-15 minutes till a sales agent was assigned to me. After this everything went great. Sale When arrived know one knew of my appointment. Had to wait 10-15 minutes till a sales agent was assigned to me. After this everything went great. Sales person Cristian, on top of all information and very helpful. No pressure to buy was applied. Came to a consensus on price. Now I have the exact car I wanted. More
by Ebb1950
June 29, 2023
Courteous,, professional, and helpful. For the most part we are very pleased with Hyundai service. If pricing was more competitive we would go no where else. For the most part we are very pleased with Hyundai service. If pricing was more competitive we would go no where else. More
by JMYORKS
Employees Worked With
June 27, 2023
Very accommodating. We recently moved to MA and had an ABS warning light come on. Local MA dealers wouldn’t book service until a month away. Key service department was We recently moved to MA and had an ABS warning light come on. Local MA dealers wouldn’t book service until a month away. Key service department was able to give an appointment in 2 days. Service excellent from booking to check out More
by Dianemoore401
Employees Worked With
Did not get names
June 27, 2023
I had some rustproofing redone, per a recall letter. I needed my rear main seal replaced.And tune up, also coolant flush and oil change. All work was completed to my satisfaction. I am pleased by their I needed my rear main seal replaced.And tune up, also coolant flush and oil change. All work was completed to my satisfaction. I am pleased by their efficiency and promptness ! I would recommend them to my family and friends ! More
by dennis.desmond1
