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Key Hyundai of Salem
Salem, NH
866 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 866 reviews
July 25, 2023
The staff was very Attentive, they were patient not bushy. Informative on vehicles available. Helpful in financing too. Very clean dealership n waiting area. bushy. Informative on vehicles available. Helpful in financing too. Very clean dealership n waiting area. More
by Ebb1950
Verified CustomerEmployees Worked With
Other Employees :
Christian Rodriquez , David Flowers
Helpful July 24, 2023
good best excellent great wonderful incredible good best excellent great wonderful incredible amazing awesome v excellent great wonderful incredible amazing awesome v More
by lbl22074
July 22, 2023
Everyone is very nice and the work was done in a timely matter. I would recommend this Service Department. matter. I would recommend this Service Department. More
by hogan1024
Employees Worked With
July 19, 2023
The car has been in 4 times for the same issue (under warranty) that has not been resolved. It’s hard to reach the service department and almost impossible to get a return phone call. warranty) that has not been resolved. It’s hard to reach the service department and almost impossible to get a return phone call. More
by WNG10
Employees Worked With
July 16, 2023
I was very happy with the way I was taken care of and got what I wanted in a car. I thank everyone that serviced me. They were great!! what I wanted in a car. I thank everyone that serviced me. They were great!! More
by parev1130
July 15, 2023
Hi Again, the reason why im sending this email is because i received a call from Gary Peters, Gary called me asking me if he can do something for me and after that he started to talk about the video telling i received a call from Gary Peters, Gary called me asking me if he can do something for me and after that he started to talk about the video telling me that he saw the video, that Arthur AJ handled the situation better than him that he would do diferent and the told me that everything that AJ did was right and Gary started telling me to remove the reviews that left and the video demanding to take it down, telling me that there are laws in NH and that i violated it wich is not true, is clear that Gary did not saw the entire video he tried to manipulate and intimidate me with this, and tried to make me believe that hyundai at first was going to cover the transmission but becuse of my behavior is not longer to do it he also asked me to pick up my car demanding to remove it from his lot in a humilliate way wich i did, and honestly i don't know how these people get this job with this poor customer service, Gary told me that he is a manager but in the hyundai's website he is a service director and the worst is there was no a single apology for 1 keeping my car for over month 2 not communicating anything i have to be calling 3 giving me my car with 2 mayor issues the transmission that wasn't like that And the ECU model the computer of the car doesn't respond. 4 Lied saying that i twoed my car there because it was stop when i actually drove the car there and accusing me of aggressive and unruly, just lying This How disgusting my experience was with this place people feed up with ego and very disrespectful but anyways unfortunately IM NOT REMOVING ANYTHING.... More
by Dalvin2211
Employees Worked With
July 15, 2023
Friendly staff, that all know their stuff. Very caring and have the skills to answer questions Very caring and have the skills to answer questions More
by jhciriello
July 14, 2023
I was very pleased how I was treated and the knowledge that my sales person had for my vehicle. that my sales person had for my vehicle. More
by DHALKO
